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resellers unless we give an express written agreement to be bound by such a warranty, and such liability
shall be strictly limited to the extent of that written agreement. Such unauthorised claims shall be the
responsibility of the agent or reseller only.
2. REMEDIES AND LIMITATION OF LIABILITY
a)
Except as otherwise required by law, your remedy if we accept a warranty claim will be limited to our
choice between repair works with our chosen repairer, replacement goods, or a refund, as we reasonably
consider appropriate to rectify the basis of the claim.
b)
If we accept a warranty claim arising from a major failure, or for which we cannot provide a remedy in a
reasonable time, then you may be entitled to a refund for that product. You will not be entitled to a
refund or a replacement if the product has become damaged while within your care, unless that damage
is limited to fair wear and tear and damage caused by a defect and not contributed to by your actions or
neglect.
c)
You agree that, to the greatest extent permitted by law, we shall not be liable for consequential or special
damages of any kind, including aggravated, punitive, or exemplary damages. Without limiting the
generality of this clause, you agree that our liability shall be limited in all cases to the amount you paid
for the products underlying a claim.
3. ITEMS NOT COVERED UNDER THIS WARRANTY
This Warranty does not cover damage of the following kinds or to the following products or parts of products:
a)
Rust
b)
Wheels and Tyres
c)
Paint
d)
Travel Covers and Straps
e)
General consumables (eg bearings, light bulbs etc)
f)
Zips and mesh or screens.
While these items are not covered under this Warranty, they may be covered by other warranties you have in
respect of the product. This Warranty expressly applies to Tents for the general 12 Month term, including our
canvas components, poles, and fittings. The Warranty for tents is subject to the same limitations as other parts of
the caravan.
4. FACTORY SECONDS, EX-DEMONSTRATION AND DAMAGED GOODS
a)
From time to time, we may offer for sale items marked as “factory seconds”, “ex-demonstration”, or
“damaged”. This Warranty does not apply to any goods sold under these markings.
b)
If other warranties apply to goods sold while marked as “factory seconds”, “ex-demonstration”, or
“damaged”, then those warranties will apply the standard for a product with those markings, which will
be a lower standard than that for a product sold as new. If you purchase a product with these markings,
you acknowledge that the reduced price for the product reflects that some claims will not be available
which would have been for a product marked as new.
c)
Any items sold as “factory seconds”, “ex-demonstration” or “damaged” items are sold on an “as is” basis.
Due to the nature of such items, i.e being “ex-demonstration”, “factory seconds” or “damaged”, it is
reasonable to expect that some imperfections or flaws may exist even where it is not initially apparent.
While we will notify you of any defects or damage to such goods of which we are aware, you purchase
the goods on notice that we may not be aware of all such defects and damage, and that the price you
pay for the goods includes a discount to allow for the risk of you discovering further defects or damage.
d)
We do not make any representations as to the quality or fitness of any goods sold on these bases, and it
is a term of the contract for the purchase of any such goods that the customer has made their own
enquiries and inspections and relies exclusively upon those enquiries and inspections in deciding to make
that purchase.
5. GOODS BOUGHT AT AUCTION
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