MBOX Common faults and troubleshooting
8/9
Remote control locks
Solution: Continually short press the controller button till main interface shows. If the remote control still locks, use a toothpick-like
object to stab the tiny hole at back of the controller to reset.
Remote Control fails to connect MBOX
Solution: Check if the WIFI antenna is blocked.
Continually dot press the controller button till main interface shows. Long press “ OFF ” icon to shut down the controller and
re-start.
Remote control has wrong connection when more than one MBOX in the same room
Solution: Press “ WIFI” icon in the main interface, switch to another MBOX connection.
Slow response of the controller when surfing network sources
Causes: weak network connection, or slow response of the external computer
Remote control locks or responses slowly when inserting U disk or portable hard disk.
Causes: U disk or portable hard disk faults. Poor contact of the USB cable
Slow response of the controller when clicking a certain sub-directory
Causes: The folder has too many files, or photo sizes too big.
MBOX can’t shut down
Solution: Stop the 220 V power supply for MBOX for 20 seconds and turn on the power again.
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Call: 020-38807521
Website: www.mdac.com.cn
