IM-783 Page 15
Warranty
Consult your local McQuay Representative for warranty details. Refer to Form 933-43285Y. To find your local McQuay
Representative, go to
www.mcquay.com
.
Warranty Return Material Procedure
Defective material may not be returned without prior authorization of authorized factory service personnel of McQuay
International in Minneapolis, Minnesota, phone number (763) 553-5330. A "Return Goods" tag must be included with the
returned material. Enter the required information to expedite handling and prompt issuance of credits. All parts must be
returned to the appropriate McQuay facility, designated on the "Return Goods" tag. Transportation charges must be prepaid.
The return of the part does not constitute an order for replacement. Therefore, a purchase order must be entered through the
nearest McQuay representative. The order should include part number, model number, and serial number of the unit involved.
Credit will be issued on customer's purchase order following an inspection of the returned part and upon determination that the
failure is due to defective material or workmanship during the warranty period.
Replacement Parts
When writing to McQuay for service or replacement parts, refer to the model number and serial number of the unit as stamped
on the serial plate attached to the unit. If replacement parts are required, include the date of installation of the unit and date of
the failure, along with an explanation of the malfunctions and a description of the replacement parts required.
