19
Customer helpline
0345 605 2065
This product has been marked with a symbol relating to removing electric and electronic waste. This
means that this product shall not be discarded with household waste but that it shall be returned to
a collection system which conforms to the European Directive 2002/96/CE. It will then be recycled
or dismantled in order to reduce the impact on the environment. Electric and electronic equipment can be
hazardous for the environment and for human health since they contain hazardous substances.
Environmental protection
Troubleshooting
The following chart lists problem symptoms, possible causes and corrective action, if your electric
hedge trimmer does not operate properly. If these do not identify and correct the problem, contact your
service agent.
WARNING! Always switch the product off, disconnect it from power supply and let the product cool
down before performing inspection, maintenance and cleaning work!
Problem
Possible Cause
Solution
Hedge trimmer does not
operate
1.1 No power
1.2 Mains socket faulty
1.3 Extension cord damaged
1.4 Fuse faulty
1.1 Check power
1.2 Check other socket, replace
1.3 Check cord, replace
1.4 Replace fuse
Hedge trimmer operates
intermittently
2.1 Extension cord damaged
2.2 Internal wiring damaged
2.3 On/Off switch defective
2.1 Check cord, replace
2.2 Contact Service Agent
2.3 Contact Service Agent
Motor runs but blades
remain stationary
3. Internal fault
3. Contact Service Agent
Cutting blade hot
4.1 Cutting blade dull
4.2 Cutting blade has dents
4.3 Too much friction, due to lack
of lubricant
4.1 Have blade sharpened
4.2 Have blade inspected/overhauled
4.3 Apply lubricant spray
General troubleshooting
