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Customer Helpline 0345 605 2063
Suspected malfunctions are often due to causes that the user can fix themselves.
Therefore, check the product using this section. In most cases the problem can be solved
quickly.
WARNING!
Only perform the steps described within these instructions! All further
inspection, maintenance and repair work must be performed by an authorised service
centre or a similarly qualified specialist if you cannot solve the problem yourself!
Gloves and appropriate protective clothing must be worn when performing these
instructions.
The following table provides solutions to common problems encountered with the mower.
Fault
Possible Cause
Solution
Mower does not start
No power at mains socket
.
Check the fuse, switch,
socket, cable, wire and have
any repairs carried out by a
qualified electrician.
Defective on/off switch.
Repair by a qualified
technician required.
Defective motor.
Poor floatation
Airflow to the impeller is
blocked by grass.
Disconnect from mains.
and clean the deck and the
impeller.
Poor collection
Cut grass length too long.
Raise the cutting height.
Grassbox fitted incorrectly.
Fit the grassbox correctly.
Mowing in side to side
movements.
The mower collects at the
rear as users walk forward in
straight lines.
Excessive vibration
Blade damaged.
Replace blade.
Blade fitted incorrectly.
Fit the blade correctly.
Impeller Damaged.
Replace Impeller.
Troubleshooting
General troubleshooting
