39
VirusScan
®
Command Line 5.20.0 Product Guide
Removing Infections
4
9
If necessary, repeat
Step 7
and
Step 8
to ensure that all effects of the original
infection are removed.
10
If you cannot remove all effects of the original infection, refer to the Virus
Information Library for more information about manually removing an infection. For
any further assistance, refer to the AVERT Home Page. See the addresses in
Contact information
on page 9
.
If the infections were removed:
Shut down your computer and remove the CD. Reconnect to the network, and
begin the installation procedure described on
page 10
.
To find and remove the possible source of infection, scan your diskettes
immediately after installation. For information, see
Scanning diskettes
on page 17
.
If infections were not removed:
If the scanner cannot remove an infection, you see one of the following messages:
Virus could not be removed.
There is no remover currently available for the virus.
In this case, refer to the Virus Information Library. See
Contact information
on
page 9
for more information about manually removing an infection.
If the virus still cannot be removed, refer to the AVERT Home Page for information
about manually removing infections. See
Contact information
on page 9
.
