background image

24

 

 

General

 

Advice

  

 

Default

 

Product

 

settings

 

(for

 

maximum

 

compatibility).

 

Installing

 

the

 

Endpoint

 

Encryption

 

Manager

 

(EEM)

 

using

 

the

 

default

 

settings

 

will

 

usually

 

ensure

 

maximum

 

compatibility.

  

Endpoint

 

Encryption

 

Machines

 

For

 

Endpoint

 

Encryption

 

Machine

 

Groups

 

and

 

therefore

 

individual

 

Machines,

 

the

 

default

 

settings

 

in

 

“Properties”

 

would

 

usually

 

provide

 

the

 

most

 

compatibility.

  

Some

 

of

 

the

 

extra

 

options

 

that

 

may

 

help

 

in

 

certain

 

situations

 

(usually

 

as

 

advised

 

by

 

McAfee

 

Support

 

or

 

Professional

 

Services)

 

can

 

be

 

used

 

but

 

could

 

cause

 

extra

 

issues

 

if

 

used

 

globally,

 

or

 

without

 

careful

 

thought.

  

Below

 

are

 

some

 

settings

 

that

 

are

 

not

 

enabled

 

by

 

default.

 

These

 

could

 

cause

 

potential

 

issues

 

if

 

not

 

used

 

correctly.

  

GENERAL:

  

 

Enable

 

Boot

 

disk

 

compatibility

  

Some

 

machines

 

have

 

BIOS

 

code

 

which

 

mounts

 

USB

 

disks

 

as

 

physical

 

drives.

 

This

 

can

 

cause

 

Windows

 

to

 

hang

 

after

 

EEPC

 

has

 

finished

 

authorization.

 

This

 

should

 

remain

 

at

 

the

 

default

 

setting,

 

disabled

 

(not

 

selected),

 

unless

 

you

 

have

 

a

 

specific

 

issue

 

with

 

USB

 

drives

 

or

 

have

 

been

 

advised

 

by

 

McAfee

 

Support.

 

 

Reject

 

Suspend/Hibernate

 

Requests

 ‐ 

This

 

option

 

stops

 

the

 

machine

 

from

 

entering

 

hibernation

 

mode.

 

Note:

 

this

 

option

 

is

 

not

 

supported

 

in

 

Vista.

 

With

 

later

 

versions

 

of

 

EEPC

 

v5.x

 

this

 

should

 

normally

 

be

 

left

 

disabled,

 

to

 

allow

 

normal

 

operation

 

of

 

hibernation

 

which

 

is

 

fully

 

encrypted

 

and

 

protected

 

by

 

EEPC.

  

 

Always

 

enable

 

pre

boot

 

USB

 

support

 

This

 

should

 

remain

 

at

 

the

 

default

 

setting,

 

disabled

 

(not

 

selected),

 

unless

 

you

 

have

 

issues

 

with

 

USB

 

devices

 

with

 

EEPC

 

at

 

preboot,

 

or,

 

have

 

been

 

advised

 

to

 

try

 

this

 

option.

 

It

 

should

 

not

 

normally

 

be

 

enabled

 

and

 

also

 

not

 

used

 

if

 

the

 

BIOS’s

 

USB

 

legacy

 

support

 

is

 

also

 

enabled.

  

 

FILES:

 

Some

 

compatibility

 

options

 

are

 

available

 

as

 

special

 

optional

 

file

 

groups

 

that

 

could

 

be

 

assigned

 

to

 

machines

 

to

 

support

 

extra

 

features,

 

hardware,

 

languages,

 

or

 

to

 

work

 

around

 

3rd

 

party

 

issues.

  

With

 

a

 

standard

 

install

 

of

 

EEM

 

and

 

EEPC

 

for

 

example,

 

using

 

the

 

defaults,

 

the

 

file

 

groups

 

commonly

 

assigned

 

to

 

the

 

default

 

Machine

 

Group

 

are:

  

EEPC5x

 

Theme213:

 

Endpoint

 

Encryption

 

for

 

PC

 

McAfee

 

Theme

 

EEPC5x:

 

Endpoint

 

Encryption

 

5.2.2

 

Client

 

Files

 

(example

 

shown

 

from

 

v5.2.2,

 

names

 

may

 

vary).

  

These

 

would

 

normally

 

work

 

well

 

for

 

most

 

machines

 

 

usually

 

together

 

with

 

one

 

of

 

the

 

language

 

groups

 

assigned,

 

for

 

example

 

“EEPC52

 

LANG:

 

English

 

United

 

Kingdom/USA

 

(Preboot,

 

keyboard,

 

Windows)”.

 

Many

 

Содержание ENDPOINT ENCRYPTION ENTERPRISE - BEST PRACTICES GUIDE

Страница 1: ...1 McAfee Endpoint Encryption Enterprise Best Practices Guide November 2009...

Страница 2: ...d No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of McAfe...

Страница 3: ...OF 5000 USER MACHINE OBJECT DIRECTORY 10 VIRTUAL SERVERS 10 GLOBAL DEPLOYMENTS 11 OPTIMISATION ACTIONS 11 OPTIMISATION ACTIONS OVERVIEW 12 NAME INDEXING DBCFG INI 13 WARNINGS 13 DBCFG INI 13 GROUP SI...

Страница 4: ...19 CLEARING THE AUDIT 19 DELETED ITEMS CLEANUP 20 CHECKING FOR DATABASE CORRUPTION 20 WHY DOES THE DATABASE GET CORRUPTED 20 ORPHANED OBJECTS 21 RESTORE COMMANDS 21 CLEANUP COMMANDS 21 DUMP MACHINE D...

Страница 5: ...e product and the environment in which it is being used before arriving at any decision on implementation strategy Calculations and figures in this guide are based on field evidence and not theoretica...

Страница 6: ...a distributed way For example the Web Helpdesk component can be installed on a dedicated web server while the rest of the components are on a separate Endpoint Encryption Server However the majority o...

Страница 7: ...hared Server can be used for low numbers Please see Virtual Server section in this guide Virtual hardware has to be of higher specification if resources are shared See Page 11 2000 5000 users systems...

Страница 8: ...nvironment has not been fully tested at this time in engineering Load Balancing Given the best configuration is usually a single high performance server with DAS then the least optimal way to perform...

Страница 9: ...s The default settings of the Communication Server limit the queue to 200 entries a balance between taking connections and processing connections After that point the connections are refused This is a...

Страница 10: ...use of Virtual Servers is a result of Lack of resources dedicated to the virtual server Dynamically assigned resources to the virtual server which starves it of the necessary performance during peak p...

Страница 11: ...y is necessary it is better to include endpoints from all regions in the pilot phase Optimisation Actions NOTE These are generic recommendations based on experience but not always be suitable for your...

Страница 12: ...me to five minutes Disable NTFS Last Access Update with a registry change Increase the size of the NTFS Master File Table MFT with a registry change Optimize backups Exclude the Object Directory and t...

Страница 13: ...smaller than 5000 systems otherwise you find the number by multiplying the number of users or systems in the database by 0 6 Example If the number of users in the database is 10 000 the Locktimeout s...

Страница 14: ...lable from your McAfee representative Attribs SingleFile No If this is set to Yes the attributes for objects will be placed into a single file instead of each one having their own file Not generally u...

Страница 15: ...ours NOTE A similar setting KeepAliveInterval has a default 1000 1 second this setting is correct so do not change this Last Access Time Stamp NtfsDisableLastAccessUpdate With large databases it is po...

Страница 16: ...3 or 4 instead of the default value of 1 Object Directory Backup Tool Setup If you set up your Object Directory backup tool make sure it is not running too many times a day because the in between tim...

Страница 17: ...ed you schedule EEPC command line tool SBADMCL to cleanup machine audit and the user audit See Endpoint Encryption Object Directory Maintenance section below File Cache on Raid Hard Drive Controller L...

Страница 18: ...containing old deleted users systems and other objects and are found through the System tab in the Endpoint Encryption Manager These objects can slow searches down If these objects are needed for aud...

Страница 19: ...ds please see the Endpoint Encryption Scripting Tool User Guide which is found in most normal installations of the Endpoint Encryption Manager Extracting and Clearing Audit from the Database The audit...

Страница 20: ...within the Object Directory is renamed The extension of the folder is renamed from RMV to WPE With a very large database these empty removed folders can sometimes slow down searches In a test lab try...

Страница 21: ...have a full backup of SBDATA before doing this Restore Commands To restore orphaned user objects back into a group use this command SBADMCL Command RestoreUsers Adminuser Admin Adminpwd mypassword Gr...

Страница 22: ...ects in the DumpMaDesc log can be deleted from the database If the normal deletion doesn t work use Windows Explorer to browse to the actual location in the database and delete the physical folder In...

Страница 23: ...utes servicing each client EEPC has excellent password synchronization across all the endpoint clients a user is assigned to It is therefore logical that adding thousands of users to each machine will...

Страница 24: ...nate Requests This option stops the machine from entering hibernation mode Note this option is not supported in Vista With later versions of EEPC v5 x this should normally be left disabled to allow no...

Страница 25: ...ppear as a fixed drive and therefore swaps with the fixed disk after booting from it It can cause recovery problems with Remove or Emergency Boot for example Alternatively use with a floppy disk drive...

Страница 26: ...tion to encrypted data Using one autoboot user for too many machines Instead use more autoboot users to reduce the multiple connections and load on the autoboot user object in the database Autoboot us...

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