10
Dolphin Explorer Classic 9 / Top 9
|
User Instructions
8. TROUBLESHOOTING
If the suggested solutions do not solve the problem contact your dealer
Problem
Solution
Pool Cleaner does not move
1. Check that the power supply cable is plugged properly into the power supply
socket. Check power to the socket and reconnect Pool Cleaner
2. Ensure the power outlet is functioning properly and that it has not tripped the
breaker in the fuse box
3. Turn the power supply off. Wait 30 seconds then turn it back on
4. Unplug the power supply. Open the impeller cover and check that nothing is
trapped in the impeller
The Pool Cleaner moves but
does not clean the pool
1. Clean the filters of the cartridges
2. After the Pool Cleaner starts moving observe it for several minutes and make
sure that it keeps moving. If it stops moving check the impeller and the drive
system to see if any debris is stuck there
The Pool Cleaner cleans only
part of the pool
1. Check that there is enough slack in the cable for the Pool Cleaner to reach all of
the pool
2. Clean the filters of the cartridges
3. For
Classic 9
only:
You may enhance the pool coverage by adjusting the handle float. For optimal
pool coverage the Pool Cleaner should turn on the floor at 90° angle (the Pool
Cleaner rotates twice before completing the 90° turn).
• If the Pool Cleaner turns in an angle wider than 90°, pull out the handle float
on the cable’s entry-side (A)
• If the Pool Cleaner does not complete a 90° turn, pull out the handle float
opposite to the cable’s entry–side (B)
4. Check the brushes to see if they are obstructed or worn out
The Pool Cleaner floats
instead of sitting on the floor
of the pool
1. Try removing the air again
2. With the Pool Cleaner in the water squeeze the combined brush/Wonder brush
to make sure that they are completely water absorbent
Cable has kinks
1. To remove the kinks stretch the cable out completely and let it lie for at least a
day in the sun
2. Clean the filters of the cartridges
The Pool Cleaner doesn’t
climb the walls
1. Clean the filters of the cartridges
2. Check the level of the chemicals of the water. Improper levels may allow the
growth of algae making the walls slippery. If so, adjust the levels and scrub the
walls
3. Check that the brushes aren’t worn out
4. For
Top 9
only: Check that the wall climbing mode hasn’t been cancelled via
the remote control unit
Click
Click
A
B
Release
button
To move the floats back to their original position: while pressing the release button on the base of the
handle float – push the handle float back.
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6/03/13 5:26 PM
