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Troubleshooting Guide
Before contacting your Robot Pool Cleaner distributor please read through this guide.
The pool water condition must be within the following parameters:
PH: 7.0 – 7.8
NaCl: Max 5,000 ppm
Temperature: 6˚C(43˚F) to 34˚C(93˚F)
Chlorine: Max 4 ppm
Symptom
Solution
Cable twisting or cable coils up
Check for any obstruction in the pool
Remove excess cable from the pool
Make sure filter cartridge is clean
Straighten cable and lay it in the sun periodically
Robot Pool Cleaner is moving in circles or does
not reach all pool areas
Check for foreign objects in moving parts
Make sure filter elements are clean and that the filter
doors are closed
Make sure that there is enough cable laid out to cover
the whole pool
Before using the Robot Pool Cleaner at the beginning
of the season you should brush any algae from the floor
and walls of the pool
Robot Pool Cleaner is not traveling sideways on walls
Adjust the diagonal angle of the handle
Robot Pool Cleaner does not climb walls
Make sure the filter cartridge is clean
If using the Robot Pool Cleaner at the beginning
of the season you should first brush any algae from
the floor and walls of the pool
Check if brushes are suitable for pool coating and replace
them if necessary
Check if brushes are worn and replace them if necessary
Make sure the impeller area is clean
Robot Pool Cleaner not sinking
Make sure the Wonder brushes or the combined brushes
are soaked in water
Robot Pool Cleaner disengaging from wall at water line
If Robot Pool Cleaner climbs too high consult your
Robot Pool Cleaner distributor
Motor is not working
Check if the impeller is blocked
Check if the drive system is blocked
Electrical problem (power supply), check power source.
If power source is in order, please contact your
Robot Pool Cleaner distributor
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