Maytag Neptune MAH8700AW Скачать руководство пользователя страница 18

Troubleshooting Procedures

!

WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.

18

16026126   Rev. 0

©2005 Maytag Services

Selection Component 

Function 

Rotary cycle 
selector set to 
Colors. Press 
Rotary Selector 
Knob. 

Bleach Valve 

and Cold Water 

Valve 

1

st

  press 

Fabric 
Softener fill. 
2

nd

 press 

valves off 

Press Rinse & 
Spin switch pad 

Heater 

1

st

 press 

heater on. 2

nd

 

press heater 
off. 

 

Display Diagnostic Codes 

The diagnostic code display can be 
toggled on and off from Service 
Mode by pressing the 

Rinse&Spin

 

key and rotating the cycle select knob. The display will 
show a “

d

”. Rotating the Cycle Selector knob in either 

direction will cycle through the list of codes one code 
at a time with no wrap. Once an initial direction is 
selected by the user (either Clockwise or 
Counterclockwise), subsequent movements of the 
knob in the same direction will show older codes. If 
the user changes direction and turns the knob in the 
opposite direction, the more recent code will be 
displayed. If rotation is continued to the limits of the 
list, the display will remain at the top or the end of the 
list. A pair of dashes “

- -

” will be displayed at the end 

of the list of codes, when the control reaches the top, 
it will again show “

d

”. A code generated during the 

current cycle will be displayed with the Spin Indicator 
LED turned “ON”. If no cycle is currently running, a 
code generated during the previous cycle will be 
displayed with the Spin Indicator LED turned “ON”. 
Access Other Features While a diagnostic code is 
displayed, if the Rotary Selector is pressed and held, 
the machine will display the number of cycles since 
the diagnostic code occurred. To clear the diagnostic 
list press the Delay and Chime keys for 3 seconds 
while viewing the list. 
 
A code generated during the current cycle will be 
displayed with the Spin Indicator LED turned “ON”.  If 
no cycle is currently running, a code generated during 
the previous cycle will be displayed with the Spin 
Indicator LED turned “ON”. 

 

Cycle Count Since A Diagnostic Code 
Occured/Clearing Diagnostic Codes 

While a diagnostic code is displayed, if the 

Rotary 

Selector

 is pressed and held, the machine will display 

the number of cycles since the diagnostic code 
occurred. To clear the diagnostic list press the 

Delay

 

and 

Chime

 keys for 3 seconds while viewing the list. 

Diagnostic Codes 

Diag. 

Code 

Description 

Trigger 

Action to be 

taken 

1 No 

Drain 

The water 

level fails to 

drop below 

the Low 

Water level 
reset within 

15 minutes, 

before a spin 

begins. 

Displays 

"nd"

 

Go to "

Will Not 

Drain

Troubleshooting 
Section 

The door 

fails to 
unlock 

 

Door failed to 

unlock after 

3attempts 

 

Displays "

LO

" Go to 

"Will Not Unlock" 
Troubleshooting 
Section 

No Fill   

Continuous fill 

of 12 
minutes. 
Total fill of 
14minutes. 

 

Displays "

nF

Go to "

No Water 

Fill

Troubleshooting 
Section 

The door 

fails to lock 

 

Door failed to 

lock after 3 

attempts 

 

Displays "

FL

" Go to 

"Will not lock" 
Troubleshooting 
Section. 

5-7 Not 

Used 

Water level 

sensor fault. 

Input signal 

from water 

level Sensor  

is out of 

range,  

Washer will 

beep and 

pause the 

wash cycle. 

Displays 

"LE"

 

Go to “No water fill 

Troubleshooting”. 

9 Not 

Used 

10 

Unbalance 

detected 

during final 
spin, which 

prevented 

the spinner 

from 

exceeding 

400 rpm 

Never 

exceeded 

400rpm due 

to an 

unbalance 

load. 

LED – Will display 

dc

”                        

Go to "Wet Clothes 
"Troubleshooting 
Section" 

 
 

 


 
 

Содержание Neptune MAH8700AW

Страница 1: ...odels This manual includes but is not limited to the following MAH8700AW Service This manual is to be used by qualified appliance technicians only Maytag does not assume any responsibility for propert...

Страница 2: ...PROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS WARNING To avoid risk of severe personal injury or death disconnect power before working servicing on appliance to avoid electrical shock To loca...

Страница 3: ...10 Component Testing Information Component Testing Information 21 Disassembly Procedures Top Removal 26 Water Level Sensor 26 Reactor Removal 27 EMI Filter 27 Water Valve Removal 28 Dispenser Removal...

Страница 4: ...tant Safety Information To reduce the risk of fire electric shock serious injury or death to persons when using your washer follow these basic precautions Read all instructions before using the washer...

Страница 5: ...electric shock by providing an escape wire for the electric current Standard accepted color coding for ground wires is green or green with a yellow stripe Grounding wires and wires colored like groun...

Страница 6: ...umer to contact a qualified electrician and have properly grounded three prong wall receptacle installed in accordance with appropriate electrical codes To avoid the risk of electrical shock or death...

Страница 7: ...2005Maytag Services 16026126 Rev 0 7 Important Safety Information...

Страница 8: ...r in case warranty service is required To locate an authorized technician For Maytag call 1 800 462 9824 or visit the Web Site at www maytag com For product in Canada call 1 866 587 2002 or visit the...

Страница 9: ...nit taped to the back Washer Nomenclature M A H 9 7 0 0 A Y W Brand M Maytag Listing W 120V 60hz Y 240V 60hz Z Canada 240V 60hz Y 220 240 V 50 60 Hz Feature Content 9700 Feature Package Marketing Code...

Страница 10: ...sure that the tumbler is empty Check for loose connections at Machine Control Board Pressure Switch Motor Tach Harness and Motor Control Refer to the component testing procedure Check motor windings...

Страница 11: ...ws LO Press power Off Key to turn off the washer and unplug and reconnect washer Press any key to turn on the washer if LO is displayed Main Control Board and Door Lock Switch should be checked Place...

Страница 12: ...d Function buttons respond differently according to each cycle Child Lock feature has been selected To disable feature press and hold Wash Rinse Temp and Spin Speed simultaneously until a beep is hear...

Страница 13: ...beeps NOTE The washer must be on before Service Mode can be entered The motor speed will be displayed when started motor not running display will be 0 The present state of the machine will not be cha...

Страница 14: ...ostic codes Test or Display Press LED to Start Press LED to Cancel Display Software Version Press Soil Level Press 2 times for displays with only 2 character positions Press Soil Level a 3rd time Cycl...

Страница 15: ...test will result in failure of the test but will not necessarily stop the test During the Quick Service Cycle pressing the Spin Speed key will advance to the next step Pressing the Rinse Spin and Spin...

Страница 16: ...ss Rotary Selector Knob Door position OP or CL Rotary cycle selector set to Normal Press Rotary Selector Knob Lock state UL or LO Rotary cycle selector set to Whites Press Rotary Selector Knob High wa...

Страница 17: ...n the all the LED s above the Chime button This output will attempt to unlock one time if safe to do so Pressing the Temperature switch pad will lock the door and all the Temperature LED s will turn O...

Страница 18: ...f the Rotary Selector is pressed and held the machine will display the number of cycles since the diagnostic code occurred To clear the diagnostic list press the Delay and Chime keys for 3 seconds whi...

Страница 19: ...of keypad to control board Replace console if necessary 17 Door switch was not seen open since the last three final spins The door has not been opened after two complete wash cycles Door switch was n...

Страница 20: ...nt Over Current is detected Motor won t turn Displays 3E Check the motor windings the speed sensor wiring connections or Control Board Diag Code Description Trigger Action to be taken 40 49 Not Used 9...

Страница 21: ...ge at Pin 4 and Pin 2 of CN8 Check voltage at Pin 4 and Pin 3 of CN8 0V DC or 3 75V DC 0V DC or 3 75V DC Motor Unplug harness connector and test from wire insertion side Pin 1 and Pin 2 of CN9 Pin 1 a...

Страница 22: ...r death disconnect power to unit before servicing unless testing requires power 22 16026126 Rev 0 2005 Maytag Services 1 1 4 4 8 1 1 2 1 1 2 3 3 9 1 1 2 3 1 CN6 9 4 1 8 5 3 1 4 1 CN8 CN10 CN9 1 2 3 Mo...

Страница 23: ...cycle The cycle time will not be extended to reach the desired temperature When ATC warm wash is selected the heater turns on if the water temperature in the tub is below 95 degrees F The heater will...

Страница 24: ...rvicing unless testing requires power 24 16026126 Rev 0 2005 Maytag Services SUB TOTAL DISENTANGLE FILLING TO REMOVE SUDS RINSE FILL Rotation of Spinner MIDTERM SPIN DRAIN RINSE 1 SUB TOTAL DISENTANGL...

Страница 25: ...rvicing unless testing requires power 2005 Maytag Services 16026126 Rev 0 25 SUB TOTAL DISENTANGLE FILLING TO REMOVE SUDS RINSE FILL Rotation of Spinner MIDTERM SPIN DRAIN RINSE 2 SUB TOTAL DISENTANGL...

Страница 26: ...s WARNING Top Removal 1 Disconnect power supply to unit 2 Remove 2 10mm screws from washer back 3 Slide Top Cover towards the rear to clear the screw head from flange on the bottom side of the Top Cov...

Страница 27: ...e 4 Twist Reactor counterclockwise to remove NOTE The reactor coil is wired in series with line 1 internally in the Control Board An open coil or loose electrical connection would result in a dead boa...

Страница 28: ...hot and 3 valve combo cold valve 4 Remove hose clamps and hoses NOTE The hose circuitry is marked on the Dispenser top Dispenser Removal 1 Disconnect power supply to unit 2 Depress the release tab an...

Страница 29: ...onnect power supply to unit 2 Remove Top Cover 3 Remove Dispenser Drawer 4 Remove five screws attaching Console 5 Roll Console down and lift away from washer 6 Remove Reactor wire from wire clip 7 Rem...

Страница 30: ...njury or death disconnect power to unit before servicing Disassembly Procedures WARNING 3 Remove hinge retainer plate 4 Remove door from hinge posts 5 Remove Screws around the perimeter of the glass r...

Страница 31: ...RNING Front Panel Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove Console 4 Open door and remove Boot Retainer Clamp Expand the Boot Clamp Spring located at the 6 o clock positio...

Страница 32: ...Top Cover 3 Remove Console 4 Remove Front Panel 5 Loosen boot clamp at the 12 o clock position NOTE When installing the boot align the index tabs on the boot with the screws on either side of the Fill...

Страница 33: ...disconnect power to unit before servicing Disassembly Procedures WARNING Motor Removal 1 Disconnect power supply to unit 2 Remove two screws attaching Back Cover and slide cover up and lift bottom ed...

Страница 34: ...isk of electrical shock personal injury or death disconnect power to unit before servicing Disassembly Procedures WARNING 6 Remove Motor from Cabinet NOTE During reinstallation be sure all four bushin...

Страница 35: ...rvicing Disassembly Procedures WARNING Drain Pump Removal 1 Disconnect power supply to unit 2 Remove Back Cover 3 Remove clamp and Drain Hose 4 Remove clamp and Pump Hose 5 Remove wiring connector 6 R...

Страница 36: ...curing the Rear Struts to the base 10 Rotate the struts up against the bottom of the tub to ease removal of the tub assembly NOTE The rear struts can be identified by the green sleeve 11 Remove two ea...

Страница 37: ...avoid risk of electrical shock personal injury or death disconnect power to unit before servicing Disassembly Procedures WARNING 15 Remove fill hose 16 Remove Pressure Switch harness connector 17 Remo...

Страница 38: ...ING 18 Remove left and right Vent Hoses 19 Lift Suspension Spring from keeper in cabinet Repeat for the opposite side and let Outer Tub rest on support board 20 Remove two screws securing Center Brace...

Страница 39: ...RNING 23 Set the tub on the floor Position 4 wood blocks or equivalent around the spinner shaft Roll the tub to the upright position and rest it on the blocks 24 Remove the 10mm screws around the peri...

Страница 40: ...Services To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing Disassembly Procedures WARNING 27 Lift Spinner to access Wave Washer 28 Remove screw and...

Страница 41: ...2005 Maytag Services 16026126 Rev 0 41 A A A A Appendix ppendix ppendix ppendix ppendix A A A A A...

Страница 42: ...42 16026126 Rev 0 2005 Maytag Services 101504 DC68 02032B...

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Страница 44: ...44 16026126 Rev 0 2005 Maytag Services WARNING...

Страница 45: ...actors in vibration and or tendencyfor a washer to moveslightly during the spin cycle Never install the washer on a platformor weakly supported structure LOCATION CONSIDERATIONS It is recommended the...

Страница 46: ...46 16026126 Rev 0 2005 Maytag Services...

Страница 47: ...2005 Maytag Services 16026126 Rev 0 47 Before using the washing machine you must removethe four shipping bolts...

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Страница 49: ...2005 Maytag Services 16026126 Rev 0 49 A A A A Appendix B ppendix B ppendix B ppendix B ppendix B...

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Страница 64: ...ss the Cycle S elector dial Press Powe r Off padthenr estart the cyc le If the code r ea ppe ars call for ser vice seebe low Close the door tightly and restart the cyc le If the code r ea ppe a r s ca...

Страница 65: ...2005 Maytag Services 16026126 Rev 0 65...

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