Before You Call
For further assistance contact Maytag Appliances Sales Company, Maytag Customer Assistance:
U.S. 1-800-688-9900 or Canada 1-800-688-2002
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
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Check the following if your clothes dryer...
Doesn’t Run
• Be sure the door is shut.
• Is the electrical cord plugged in?
• Has a fuse blown or the circuit breaker tripped?
• Push the Start button again if the door was opened during the cycle.
Doesn’t Heat
• Has a fuse blown or the circuit breaker tripped?
• Select a heat setting, not air fluff.
• Check that the gas supply is on for gas dryers.
• Clean the lint filter and exhaust duct.
• Dryer timer may have moved into the cool-down portion of the cycle.
Doesn’t Dry Properly
• Check all of the above, plus . . .
• Check the exhaust hood outside the house, does it open and close freely?
• Check exhaust system for lint build-up. Ducting should be inspected and cleaned annually.
• Use rigid 4” metal exhaust duct.
• Do not overload. 1 wash load = 1 dryer load.
• Sort heavy items from lightweight items.
• Large, bulky items like blankets or comforters may require repositioning to ensure even drying.
• Check the washer to be sure it is draining properly to extract water from the load.
• Clothes load is too small to tumble properly. Add a few towels
Is Noisy
• Check the load for objects such as coins, nails, etc. Remove promptly from dryer.
• It is normal to hear the dryer gas valve or heating element cycle on and off during the drying cycle.
• The dryer should be level and installed on a solid floor.
• Be sure the rubber feet are installed on the leveling legs.
• A clicking noise may be the timer advancing.
• It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum and
exhaust system.
Control Knob Advances Slowly
• This is normal operation for an IntelliDry cycle, especially at the beginning of cycle. Once the load
begins to dry, the control knob will start to advance. The rate of advancement will be slow at the begin-
ning of the cycle because there is more moisture in the load. As the load becomes more dry, the control
knob will advance more quickly.
Dries Unevenly
• Seams, pockets and other similar heavy areas may not be completely dry when the rest of the load has
reached the selected dryness level. This is normal. Select the “More Dry” setting if desired.
• If one heavy item is dried with a lightweight load, such as one towel with sheets, it is possible that the
heavy item will not be completely dry when the rest of the load has reached the selected dryness level.
Sort heavy items from lightweight items for best drying results.
Has an Odor
• Household odors such as from painting, varnishing, strong cleaners, etc. may enter the dryer with the
surrounding room air. This is normal as the dryer draws the air from the room, heats it, pulls it through
the tumbler and exhausts it to the outside. When these odors are present in the air, ventilate the room
completely before using the dryer.
