Troubleshooting
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power before servicing, unless
testing requires power.
16023155
©2005 Maytag Services
2
Will Not Start
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker to outlet.
• Close lid and push the START/PAUSE button to
start washer. The START/PAUSE LED should
change from flashing to on continuously.
• Check to see if the washer is in a pause or soak
period of the cycle. Wait briefly for cycle to
advance.
• Check for restricted drain system.
• Check the lid, lid latch mechanism, and circuitry
(see Will Not Lock).
Leaking
•
Make sure supply hose connections are not
leaking. Check for rubber gasket damage due to
over-tightening.
•
Make sure end of drain hose is correctly inserted
and secured to drain facility.
•
Check bottom of tub around the pulley. See
special instructions page 11.
•
Check internal hose connections (fill & drain
systems, hoses & clamps).
•
Check tub cover. Remove, reposition and reinstall
the tub cover seal. Seal seam must be at the top
of the tub cover.
•
Make sure water dispensing system on inner lid is
securely attached to lid.
•
Make sure dispenser valve is securely attached to
mounting bracket.
•
Check standpipe for leak. Wrap a dry rag around
the standpipe opening. If rag becomes wet leak is
fault of home plumbing. Be sure the standpipe is
capable of accepting the flow of water from the
washer.
•
Check the lid hinges if water is coming out behind
the lid.
•
Check for bowing of lid where water enters
detergent dispenser.
Display Lights Up When Lid is Opened or Closed
•
This is normal behavior.
No Tumble
•
Start normal cycle with an empty machine and
allow a fill to check tumble.
•
Fabric cycles such as NORMAL, DELICATES,
HAND WASH, & WRINKLE CONTROL only
tumble periodically, every 60 seconds.
•
Check for loose connections at machine control
board, motor control board and motor.
• Perform
Motor and Motor Control Test
.
•
Washer does not tumble during most fills or
during presoak.
•
Washer with heat option does not tumble while
heating.
• Check
belt.
Will Not Spin
•
During fill cycle – If machine tumbles and spins
simultaneously replace clutch assembly.
•
During spin cycle – If machine tumbles and spins
simultaneously replace clutch assembly.
• Perform
Motor and Motor Control Test
.
• Check
belt.
•
Check that the machine control correctly senses
that all 3 water levels are empty. See
Board Input
Test
.
•
Tub Displacement Sensor disconnected, or loose
wire.
No Water Fill
• Go
to
No Fill Test
.
•
Check to make sure water supply is turned on
fully.
•
Normal water level is 1 to 7 inches inside the
spinner.
•
Check electrical circuit and connections at the
water valve, and pressure switch.
•
Check for kinks in inlet hoses.
•
Check for clogged inlet screens.
•
Visually check hot and cold separately for fill.
•
Check for low water pressure. May be dependent
on pressure entering home. Variations may occur
due to usage in the home at the time machine is
used.
•
Check for frozen pipes and hoses.
Tub Full of Suds
•
Check for restricted drain system.
•
Check for loose wire connections at control board
and pump.
• Perform
Motor and Motor Control Test
.
•
Use high efficiency or low sudsing detergent
specially formulated for front load washers.
•
Run the clothes washer through another complete
cycle using the coldest water and no detergent.
•
Reduce detergent amount for that specific load
size and soil level. Towel loads have a minimal
amount of soil present and typically create more
suds.
•
Check to see if belt is off motor and pulley.
Wet Clothes
•
Very small clothes loads can cause unbalanced
loads - add additional towels.
•
Excessive suds may have been present.
•
Check Tub Displacement Sensor connection and
main harness connector at machine control
board.
