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updated (if any) without prior notice, unless there are special conventions. All statements,
information in this manual does not constitute any warranty or guarantee.
The version of the firmware and the software used for iOS and Android operating system maybe be
upgraded without prior notice, some features maybe be different from this manual.
9. Trouble Shooting
9.1 Devices are not pairing
1. Check the camera and DVR are correctly connected with power adapters and the
power supply is turned on.
2. Check the camera and DVR are pairing within 10 meters.
9.2 No images on the monitor
1. Check the camera and DVR are correctly connected with the power adapter and the
power supply is turned on.
2. Confirm LCD DVR status indicator is in green or red, green indicator means screen is
turned on; red indicator means screen is turned off.
3. Make sure there is nothing obstructing the view of the camera.
4. Make sure the camera is within the limited transmission distance.
5. Try re-pair the camera and DVR
9.3 Network can not connect or "failed”
1. Confirm DVR network indicator light is on.
2. Check DVR is connected properly. (Note: This product is no PPPOE dial function,
can not connect directly to the modem)
3. Make sure the router is turned on DHCP service.
4. Make sure ID number or password is filled correctly.
5. Make sure the router work normally.
9.4 Network connect successfully, but without images
1. Make sure the camera under this channel of DVR has image
2. Make sure the pairing between DVR and camera is successful.
3. Make sure the camera is within the limited transmission distance.
4. Make sure the network is ok, the network speed is not less than 128kbps.
5. Confirm the intelligent terminal CPU speed is not less than 1GHz, the early Android
devices can not reach this speed.
.