4
8. Trouble shooting:
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling the service centre.
Problem
Possible cause
Treatment
The heater does not
operate, even when it
is plugged in and the
switch, thermostat is
switched on.
The plug is loose,
bad connection
Pull out the plug, check the connection of
the plug and socket. Then connect again.
No power in socket
outlet
Insert the plug in a proper socket
The heating element
glowing
The input voltage is
too high or too low
Use power supply according to the rating on
the label
The air inlet grill is
blocked
Keep the heater far way from articles like
curtain, plastic bag, paper and other things
which can cover the inlet or can be easily
cover on the air inlet
The appliance didn’t
heat up, only
ventilator worked
The switch was not
put at heating setting
Turn the switch to heat setting
The thermostat
operated
Turn the thermostat and listen if there is
open/close voice. If there is no click and the
thermostat is not damaged, the heater will
automatic switch on when the appliance
cooled down
The self retting
cut-out operated
Turn the heater off and inspect the blockage
of inlet or outlet.
Disconnect the plug and
wait at least 10 minutes
for the protection
system to reset before attempting to restart
the heater.
Abnormal noise
The appliance is not
stands upright
Put the heater on a level surface
Disposal
Environmental Protection
Waste electrical production should not be disposed of with household waste. Please recycle
where facilities exist. Check with your Local Authority or retailer for recycling advice.