9
After Sales Support
UK/N.IRELAND HELPLINE N
O
:
REP.IRELAND HELPLINE N
O
:
WEBSITE:
EMAIL:
01270 508538
1800 995 036
www.quesh.co.uk
FAQ’s
Problem
Cause
Solution
Bluetooth dropping out after
a few minutes.
Full device cache on device.
Connected device has low
power.
Manually clear the device’s cache &
restart the device.
Recharge the connected device or
connect it to a power source.
Stuttering/delay music.
Too many processes running
on device.
Corrupt bluetooth profile.
Interference.
Close unused apps.
Unpair & delete bluetooth profile,
then re-pair device.
Use away from high powered
devices or strong RF signals.
No music
No compatible music app.
A2DP is not available on your
device.
Speaker not paired.
No power.
Volume low.
Use a compatible music app.
None.
Check bluetooth is on & the device
is connected.
Turn on Speaker.
Turn the volume up.
Please Note:
Streaming music from an online streaming service and attempting to play it
through the bluetooth facility might not work correctly on a smart phone or tablet.
