LIMITED WARRANTY
Digital Security Controls Ltd. warrants the original
purchaser that for a period of twelve months from
the date of purchase, the product shall be free of de-
fects in materials and workmanship under normal use.
During the warranty period, Digital Security Con-
trols Ltd. shall, at its option, repair or replace any
defective product upon return of the product to its
factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for
the remainder of the original warranty or ninety (90)
days, whichever is longer. The original owner must
promptly notify Digital Security Controls Ltd. in
writing that there is defect in material or workman-
ship, such written notice to be received in all events
prior to expiration of the warranty period.
I n t e r n a t i o n a l Wa r r a n t y
The warranty for international customers is the same
as for any customer within Canada and the United
States, with the exception that Digital Security Con-
trols Ltd. shall not be responsible for any customs fees,
taxes, or VAT that may be due.
W a r r a n t y P r o c e d u r e
To obtain service under this warranty, please return
the item(s) in question to the point of purchase. All
authorized distributors and dealers have a warranty
program. Anyone returning goods to Digital Security
Controls Ltd. must first obtain an authorization num-
ber. Digital Security Controls Ltd. will not accept any
shipment whatsoever for which prior authorization has
not been obtained.
C o n d i t i o n s t o Vo i d Wa r r a n t y
This warranty applies only to defects in parts and work-
manship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind,
earthquake or lightning;
• damage due to causes beyond the control of Digital
Security Controls Ltd. such as excessive voltage,
mechanical shock or water damage;
• damage caused by unauthorized attachment, alter-
ations, modifications or foreign objects;
• damage caused by peripherals (unless such periph-
erals were supplied by Digital Security Controls
Ltd.);
• defects caused by failure to provide a suitable in-
stallation environment for the products;
• damage caused by use of the products for purposes
other than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling
or improper application of the products.
Digital Security Controls Ltd.’s liability for failure
to repair the product under this warranty after a rea-
sonable number of attempts will be limited to a re-
placement of the product, as the exclusive remedy
for breach of warranty. Under no circumstances shall
Digital Security Controls Ltd. be liable for any spe-
cial, incidental, or consequential damages based upon
breach of warranty, breach of contract, negligence,
strict liability, or any other legal theory. Such dam-
ages include, but are not limited to, loss of prof its,
loss of the product or any associated equipment, cost
of capital, cost of substitute or replacement equip-
ment, facilities or services, down time, purchaser’s
time, the claims of third parties, including custom-
ers, and injury to property.
D i s c l a i m e r o f Wa r r a n t i e s
This warranty contains the entire warranty and
shall be in lieu of any and all other warranties,
whether expressed or implied (including all implied
warranties of merchantability or fitness for a par-
ticular purpose) And of all other obligations or li-
abilities on the part of Digital Security Controls Ltd.
Digital Security Controls Ltd. neither assumes nor
authorizes any other person purporting to act on
its behalf to modify or to change this warranty, nor
to assume for it any other warranty or liability con-
cerning this product.
This disclaimer of warranties and limited warranty
are governed by the laws of the province of Ontario,
Canada.
WARNING: Digital Security Controls Ltd. recom-
mends that the entire system be completely tested on
a regular basis. However, despite frequent testing, and
due to, but not limited to, criminal tampering or elec-
trical disruption, it is possible for this product to fail
to perform as expected.
I n s t a l l e r s L o c k o u t
Any products returned to DSC which have the
Installer’s Lockout option enabled and exhibit no other
problems will be subject to a service charge.
O u t o f Wa r r a n t y R e p a i r s
Digital Security Controls Ltd. will at its option re-
pair or replace out-of-warranty products which are
returned to its factory according to the following con-
ditions. Anyone returning goods to Digital Security
Controls Ltd. must first obtain an authorization num-
ber. Digital Security Controls Ltd. will not accept
any shipment whatsoever for which prior authoriza-
tion has not been obtained.
Products which Digital Security Controls Ltd. deter-
mines to be repairable will be repaired and returned.
A set fee which Digital Security Controls Ltd. has pre-
determined and which may be revised from time to
time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. deter-
mines not to be repairable will be replaced by the near-
est equivalent product available at that time. The cur-
rent market price of the replacement product will be
charged for each replacement unit.
