PORTABLE MP3 PLAYER MAXFIELD MAX P-01
® Maxfield by M-to-Be GmbH · Ernst-Gnoß-Straße 5 · D-40219 Düsseldorf · www.maxfield.de
CONTENTS
FAQ – FREQUENTLY ASKED QUESTIONS
1. Why am I unable to install the installation software on my operating system?
Please note that Windows95 is unable to support USB interface properly.
Please upgrade your system to Windows98 (Version 2.0, 4.10.2222 A), 2000,
ME, or XP.
Please note that there is no driver required for PC running Windows2000, ME,
and XP (Plug and Play).
Windows 2000 users should update to Windows 2000 Service Pack3 (SP3)
before driver installation can continue.
2. What should I do if I encounter a download failure to the internal memory?
- Be sure the power is sufficient for writing mode.
- Please check the capacity and polarity of the battery (player battery only).
- Ensure your operating system has recognized the player as a Removable Drive.
- Ensure your PC meets the minimum system requirements for operating the player.
- Check the connection between the player and the PC.
- Re-format the internal memory with the player’s utility and download again.
- Send the player for repair if the problem persists.
3. Why does the player’s utility window sometimes fail to appear?
The player’s utility only works when it is connected to the PC and when the player
is on.
The correct connecting procedure is: turn on the player and plug in both sides of
the USB cable to the player and PC.
It is not recommended to connect both the player and the PC first and then turn on
the power to the player as this will fail to start up the player's utility window.
4. What are the VBR or CBR supported by the player?
The player is capable of supporting the content encoded with VBR (Variable Bit Rate)
from 32, and up to 320 Kbps per MP3 track, or CBR (Constant Bit Rate) 48Kbps.
It will read MP3 tracks that are sampled at 32 kHz, 44.1 kHz or 48 kHz.
The playback possibility of 32, 40, 48, 56, 64, 80, 96, 112, 128, 160, 192, 224, 256
and 320 Kbps is allowed per MP3 track.
5. Why is there distortion during playback?
This may be caused by low battery or temporary outside interference.
Alternatively, the content may be badly encoded.
6. Why is the playback quality bad?
Download again if the playback is fine on the PC. If the problem persists, please
re-format the memory with the player’s utility to clear the memory and then try to
download again. Alternatively, it may be caused by bad encoding or result from a
poor-quality source. Please close any temporary programs before encoding in order
to achieve a high quality result.
7. Why are the player buttons not functioning?
Please check if the Hold switch slides to ON or OFF. If the Hold switch is ON, none of
the buttons will work.
8. Why do I not hear anything when the PLAY button is pressed?
Please check if the HOLD switch is on or off. It should be off.
Check whether files have been stored in the built-in flash memory. Press the PLAY
button to try again.
Check the earphone connection or replace with another one.
Check the volume level and see if it has been set too low.
The file format may be incorrect. Only MP3 and WMA files can be played.
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