Q: Will your displays support another broadcast system such as PAL or
SECAM?
A:
All Maxent products released in North America are designed to work with the NTSC
broadcast system. The inputs are designed to accept only NTSC. If you want to use this product
outside of North America please keep the following in mind:
1. Since the monitor will only accept NTSC you will need to have a converter box. This
converter box must translate the output signal (regardless of the input (PAL, SECAM, etc.)) into
NTSC.
2. Our products are warranted within the United States only. Use outside the United States
constitutes use outside the normal operating parameters and may not be covered by warranty.
Q: There are faint lines when I am watching a program. What causes
this?
A:
The rolling lines you are seeing are probably noise bars. Digital display monitors are more
sensitive to extraneous frequencies that normal TVs.
Noise bars are usually generated by an external device and are received and displayed by the
monitor. These devices are electronic in nature and can be anything from custom lighting to other
electronic components. You may want to try unplugging electronic devices in the same area as
the monitor to isolate which external device is causing the problem.
If you are getting these noise bars when using a cable box (or a standard VHF/UHF antenna) to
view TV or just using the supplied coax cable line from your cable provider, verify there are no
breaks in cable and that the coax is properly grounded. You may want to contact your cable
company to have them verify this if you are unable to do so.
The outer shell of a coax cable shields the TV signal from outside frequencies and noise. If the
shield is not properly grounded, the shield will not isolate the TV signal and you will receive
extraneous noise on the display. Also, if you are using any splitters in the coax line, verify they
are also properly grounded and of good quality.
Q: What are the different display modes and why are they not available
all the time?
A:
The following modes are available via the WIDE key on the remote control:
4:3 Normal = The original image is preserved but black bars are used to fill the extra space on the
left and right.
16:9 Full = The original 4:3 is proportionally stretched to fill the entire screen.
