24
Matrox QID Series – User Guide
2
Click
Start
"
Settings
*
"
Control Panel
"
Performance and Maintenance
*
"
System
(double-click*)
"
Hardware
"
Device Manager
. (* Depending on your version and
configuration of Windows, this part of the step may not be necessary.)
3
Click the plus sign to the left of the
Display adapters
.
4
For each display adapter,
except
for the one controlling your primary display, right-click
the name of a display adapter, then click
Disable
"
Yes
.
5
Restart your computer for changes to take effect.
Problem
Not all graphics cards in the computer are fully supported
(Software doesn’t work with a certain graphics card, or another
graphics card doesn’t work at all)
1
Cause
If you have different models of graphics cards in your computer, your Matrox display driver
may not support all the graphics cards in your computer.
Under Windows 2000/XP, a display driver may support one or more graphics cards. If a
display driver doesn’t support a certain card, a different display driver must be used for that
card. Software that depends on a certain display driver may not work with a graphics card
that’s not using the same display driver.
1
Solution
If a graphics card isn’t supported, you may need to remove it. If there’s graphics hardware
built into the motherboard of your computer that’s not supported by your software, see your
system manual for information on how to disable this graphics hardware.
2
Cause
Windows 2000/XP –
If the Windows method for display driver installation was used (instead
of running the setup program included with your Matrox display driver), the driver may not
be installed for all the graphics cards it supports.
1
Solution
Run the setup program included with the Matrox display driver. The setup program
automatically installs the display driver for each Matrox graphics card it supports.
Note:
Your primary display can’t be disabled.
Note:
To restore display adapters, repeat steps
–
, but click
Enable
in step
Note:
If your Matrox product was provided by the manufacturer of your computer, check
the Web site of that manufacturer for the latest display driver. A display driver provided by
the manufacturer of your computer is more likely to be tested with your computer model.