background image

 
Check LED6/7/8 Status on LCB1 
 

1.  Check LED8 on LCB1 

<Figure 9>

<Figure 10>

 

a.  If blinking, turn off the power to the unit then turn on 

power again after 3 seconds 

b.  If not blinking, check the connection of the console 

cable at the UCB and LCB1 
 

2.  If issue remains, check if LED6/7/8 blink at the same time 

<Figure 9>

<Figure 10>

 

a.  If blinking, re-install LCB1 software then test. If issue 

remains, replace LCB.  

b.  If not blinking, replace console 

 
 

Check Netpulse Installation 

 

 

1.  Press 

Enter

 

3 0 0 1 Enter 

to open the 7xi Service Mode 

 

2.  Tap or click

 Netpulse

 

 

3.  If you see the following message, “This machine has never been 

installed on the Netpulse  network”, then your machine will need to be 
synchronized with the Netpulse system 

<Figure 11>

 

 

4.  Tap or click 

Test Network

 

 

5.  Verify initial connectivity and all network tests passed 

 
 
Clear Update History Then Reinstall Updates 
 

1.  Clear update history  

a.  Press 

Enter 3 0 0 4 Enter 

to enter Update Manager  

b.  Press 

2 5 3 2 7 Enter

 

Note: 

This will delete the update history. Wait for a 

confirmation message. 
 

2.  Reinstall all updates 

a.  While still in Update Manager, press the tab 

Available 

Updates

 

b.  Press 

Install Available Updates

 

 

3.  Test 

 
 

Delete Netpulse File 
 

1.  Set up computer accessories 

<Figure 12>

 

a.  Plug in USB hub with USB drive, keyboard, and mouse attached 
b.  Turn console off and on again  
c.  Verify the console recognizes the devices 

 

 

<Figure 9> 

 

<Figure 10> 

 

<Figure 11> 

 

<Figure 13> 

 

<Figure 12> 

5| 

Revision Date: [Enter Date] | Revised by: [Enter name or initials] 

 

Содержание Fitness 7xi

Страница 1: ...e troubleshooting steps outlined across the row 1 2 3 4 etc indicate troubleshooting steps Table 1 7xi Console Picard GUI Application Crash or Frozen Screen Photo Symptom P Persistent I Intermittent R...

Страница 2: ...4 Windows Boot Manager 1 Table 3 7xi Console Issue Running App Photo Symptom P Persistent I Intermittent Reboot then update software Check internet settings Check coax connections Check Netpulse insta...

Страница 3: ...readings are below the normal range from wall assist the customer with contacting an a v company to troubleshoot ii Before and after the splitter if one is present iii Where the coax cable enters the...

Страница 4: ...ssage Successfully connected to wireless network is displayed Note If the message shows Failed to connect to wireless network you will need to diagnose your networking issue Figure 6 12 Press Enter 3...

Страница 5: ...twork then your machine will need to be synchronized with the Netpulse system Figure 11 4 Tap or click Test Network 5 Verify initial connectivity and all network tests passed Clear Update History Then...

Страница 6: ...TRL ALT DEL on the keyboard b Select Task Manager c Select File New Task Figure 13 d Type Explorer then click OK Figure 17 e Right click Computer and select Properties Figure 18 f Select Device Manage...

Страница 7: ...er and set Update Source to HTTP ii If issue has not been resolved review Table 1 2 or 3 to continue troubleshooting steps Instructions for upgrading TV database software case 3 only 1 Press Enter 3 0...

Страница 8: ...2015 AverMedia tuner Enter 884678855 Enter in start screen to re install H837 tuner driver 7 Press Enter 732668 Enter in start screen to reboot console 8 Test Replace Compact Flash Card 1 Reboot syst...

Страница 9: ...te If the display shows 04A0 turn off the machine and wait 30 seconds then turn on the machine o Press Enter 3 0 0 1 Enter to enter Service Mode p Verify the settings under the following tabs a Genera...

Страница 10: ...orage Device as destination disk f Click Continue g Press Start to copy the image to your CF card h If a warning message asks you to confirm press Yes 4 Test Rewritten CF card in 7xi console Replace T...

Страница 11: ...he USB drive k Save the log file with a name that identifies the machine and log title Example TM01 Application l Click Save m Repeat h through k to collect the logs labeled System and Administrative...

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