25
TROUBLESHOOTING
Burner will not light with
match
No gas flow
Check if LP gas tank is empty
A. If empty, exchange, refill or replace LP gas tank
B. If LP gas tank is not empty, refer to “Sudden drop in gas flow
or reduced flame height” (see below)
LP gas tank is low or empty
Exchange, refill or replace LP gas tank
LP gas
1. Turn LP gas tank valve to “CLOSED”
2. Wait
5
minutes for gas to clear
3. Follow “Checking for Leaks” section
Coupling nut and regulator not
fully connected
Turn the coupling nut about one-half to three-quarters additional
turn until solid stop. Tighten by hand only - do NOT use tools
Obstruction of gas flow
1
. Clear burner / venturi tube
2. Check for bent or kinked hose
Disengagement of burner to
valve
Reengage burner and valve
Spider webs or insect nest in
venturi
Clean burner / venturi tube
Burner ports clogged or blocked Clean burner ports
Sudden drop in gas
flow or reduced flame
height
Out of gas
Exchange, refill or replace LP gas tank
Overfilling prevention device
may have been activated
1. Turn control knobs to “ OFF”
2. Wait
30 seconds and light grill
3
. If flames are still too low, reset the overfilling prevention device:
a.
Turn control knob(s) “
OFF”
b. Turn LP gas tank valve to “CLOSED”
c. Disconnect regulator
d. Turn control knobs to
(HIGH)
e. Wait
1
minute
f. Turn control knobs to “ OFF”
g. Reconnect regulator and leak check connections, being
careful not to fully open valve
h. Light grill per “Lighting” section
Irregular flame pattern,
flame does not run the
full length of burner
Burner ports are clogged or
blocked
Clean burner ports
Flame is yellow or
orange
New burner may have residual
manufacturing oils
Burn grill for
15
minutes on
(HIGH) with the lid closed
Spider webs or insect nest in
venturi
Clean venturi
Food residue, grease, etc. on
burners
Clean burner
Poor alignment of valve to
burner / venturi tube
Ensure burner / venturi tube is properly engaged with valve
Flame goes out
High or gusting winds
Do not use grill in high winds
Low on LP Gas
Exchange, refill or replace LP gas tank
Overfilling prevention device
may have been activated
Refer to “Sudden drop in gas flow or reduced flame height” (see
above)
Flare-up
Grease buildup
Remove and clean all grill parts per “Cleaning and Care” section
Excess fat in meat
Trim fat from meat before grilling
Excessive cooking temperature Adjust to lower cooking temperature
Persistent grease fire
Grease trapped by food buildup
around burner system
1. Turn control knobs to “ OFF”
2. Turn LP gas tank valve to “CLOSED”
3
. Leave lid in closed position and let fire burn out
4. After grill cools, remove and clean all parts per “Cleaning and
Care” section
Flashback (fire in
burner tube(s))
Burner and / or burner / venturi
tube are blocked
Clean burners and / or burner / venturi tube
Inside of lid is peeling
(like paint peeling)
Baked on grease buildup has
turned to carbon and is flaking
off.
Clean all grill parts per “Cleaning and Care” section.
