20
The remote control is
not working
Ensure you are close enough to the machi-
ne and standing directly in front of it. (See
“Operating and aiming the remote” above).
Aim the remote directly towards the speaker
grill above the ring light. Aiming the remote
towards the touch screen will NOT achieve
desired results.
If this does not rectify the issue, please check
the remote’s batteries.
Next song is not
playing
The loop setting of the music has been set to
play one song and must be reset to play all
in order for the next song to play. This setting
can be changed in the Media Player app.
Song name is
garbled
The title of the song file cannot be read.
Manually edit the song title on your computer
and retransfer the edited file to your device.
Machine powers on
and then shuts down
Battery is low. Please charge the machine or
replace the battery if needed.
No sound is playing
from the speaker
Ensure that the volume on the machine,
remote, and your device (if applicable) are all
turned to an audible level.
Also check to see whether you are on mute
by pressing
Mute
on the remote control to see
if the audio resumes.
Button or knob on
the machine/remote
control is not working
properly
Power off the machine and turn it back on.
[T
rouble
shoo
ting G
uide]
