13
TROUBLESHOOTING YOUR REFRIGERATOR
Problem
Possible Cause
Remedy
Unit not cold enough
Adjust temperatures (See “Set the tem-
perature control” on page 4)
Control set too warm
•
Airflow to front grille blocked.
•
Excessive usage or prolonged door
•
openings.
Door gasket not sealing properly.
•
Adjust temperature colder. Al-
•
low 24 hours for temperature to
stabilize.
Airflow must not be obstructed to
•
front grille. See “clearances” on
page 3.
Allow temperature to stabilize for
•
at least 24 hours.
Adjust or replace door gasket.
•
Unit too cold
Adjust temperatures (See “Set the tem-
perature control” on page 4)
Control set too cold
•
Adjust temperature warmer. (See
•
page 4, “set the temperature con-
trol”). Allow 24 hours for tempera-
ture to stabilize.
No interior light in compartments.
Light bulb burned out.
•
Replace light bulb.
•
Light will not go out when door is
closed
Door not activating light switch.
•
Verify cabinet is level, refer to page
•
3 for leveling instructions.
Verify the door is aligned properly,
•
refer to page 9 for instructions.
Noise or Vibration
Unit not level
•
Level unit, see “Leveling Legs” on
•
page 3.
Unit will not run.
Unit turned off
•
Power cord not plugged in.
•
No power at outlet.
•
Turn unit on. See “Set the tempera-
•
ture control” on page 4.
Plug in power cord.
•
Check house circuit.
•
Before You Call for Service
If the unit appears to be malfunctioning, read through this
manual first. If the problem persists, check the troubleshoot-
ing guide below. Locate the problem in the guide and refer
to the cause and its remedy before calling for service. The
problem may be something very simple that can be solved
without a service call. Some remedies listed in the Trouble-
shooting Guide are very complex. Consulting or contracting
a qualified service technician may be necessary.
If Service is Required:
If the product is within the first year warranty period
•
please call Marvel Customer Service at 800.223.3900
for directions on how to obtain warranty coverage in your
area.
If the product is outside the first year warranty period,
•
Marvel Customer Service can provide recommendations
of service centers in your area. A listing of authorized ser-
vice centers is also available at www.marvelrefrigeration.
com under the service and support section.
In all correspondence regarding service, be sure to
•
give the model number, serial number, and proof of
purchase.
Try to have information or description of nature of the
•
problem, how long the unit has been running, the
room temperature, and any additional information
that may be helpful in quickly solving the problem.
Fill in pertinent information below regarding your
•
product for future reference.
For You Records
Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Appliance Model Number
Date Warranty Card Sent (Must
be within 10 days of purchase).
Electrocution Hazard -
Never attempt to repair or perform maintenance on the unit until the main electrical power has
been disconnected.
