22
1080 HD-SDI 5X Camera
TROUBLESHOOTING
Problem
Solutions
Before sending the camera for repair, please check below to make sure that the camera is installed correctly.
If it still does not perform adequately, please consult with your supplier.
a. Check that all connected devices are powered on.
b. Confirm that the voltage is correct.
c. Confirm that the power supply provides enough current to power the camera.
d. Check that all video cables are correctly connected.
Nothing appears
on the screen.
The picture is
not clear.
a. Check that your monitor is correctly adjusted.
b. Confirm that the glass in front of the lens is clean. If there is dust, dirt or
fingerprints on the glass, the image quality will be affected.
To clean the glass use a soft, dry and non-abrasive cloth or a commercially
available lens cleaning set.
c. Correctly adjust the focus.
The picture has
interference.
a. The camera may be close to a high voltage source, such as a power generator.
b. The BNC cable is not terminated properly.
c. The video cables are not connected properly.
The picture is
flickering
continually.
a. Check the termination and set the impedance at 75
Ω
properly.
b. Ensure that the camera is not pointing towards the Sun or any light source.
c. Check if there is any intermediate device.
d. Check if the distance of the video cable exceeds the maximum transferable
limitation.
