USER GUIDE
43
Simple Troubleshooting
SYMPTOM
REMEDY
GENERAL
Dead. No LED Lit
No power to the TV.
Check all connections to the TV.
Dead Led lit red
Set still in standby.
Press either the Power button or on the Remote
control.
No signal.
Blue screen.
Incorrect source
selected.
Press Source button to select correct source.
Noisy, snowy,
ghosting picture (TV)
Poor aerial signal.
If using an indoor aerial, try moving the
aerial. Check aerial connections.
Volume set too low.
Check volume settings.
No sound
External leads not
connected "if used".
Check all external leads are connected.
DVD
Will not accept disc
DVD not selected
Select DVD mode with Source button.
Disc placed incorrectly
Disc must have mirror side facing you if single
sided.
Screen shows "NO
DISC"
Disc damaged or dirty
Inspect disc. If damaged you must discard.
If dirty see "Disc care" page 38.
38.
Picture "Freezes"
or breaks up
Disc damaged or dirty.
See "Disc care" page
Certain disc functions
not working.
Disc may not
support required
feature.
Read disc information.
Turn sound "Mute" OFF.
Sound "Mute".
If the TV display or performance fails check the TV in accordance with the following instructions. If the
TV still fails to function correctly contact your dealer for assistance.
Remote control does
not work
Remote are not in the
correct status
Ensure remote is in
TV mode by pressing
TV button.
If none of the suggestions seem to work, try switching your TV off and then on again. If this
does not work contact our technical helpline
0845 671 0665
.
NOTE: The TV must only be repaired by a qualified registered service person. Never
attempt to remove the back cover as the TV has dangerous voltages inside that may cause
fatality or fire.
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