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If you experience product loss shortly after arrival…
• Don’t panic.
Remove dead product from tank.
• Check water salinity. Adjust if necessary.
• Monitor water temperature. Adjust if necessary
If fish roll, spin, swim belly up, behave erratically…
• Adjust water temperature to match that in which they are already accustomed
(shipped in). Keep at this temperature for 24 hours, then lower to 50°F.
If a large number of animals die and water is clear…
• Change water and replace carbon immediately.
• Remove any metal objects that may have been introduced into system, e.g. pennies,
brass, etc.
• Make sure that insecticides or other industrial poisons are not being used near the
aquarium.
If a large number of animals die and water is hazy…
• Check for restricted bio-filter. If restricted, take appropriate measures (pg. 21).
Change water and clean BIO-Filter.
• Reduce load (if exceeds recommended capacity - pg. 15).
• Make sure water temperature is not too high.Adjust Thermostat as required and
monitor Tank temperature with thermometer allowing 3-4 hours for temperature
to stabilize before checking again.
• Check for fish caught under Upper False Bottom.
• Make sure system is operating in accordance with recommended six-week loading
schedule (pg. 15).
• Inspect airstones for blockage. Change if necessary.
• Make sure air pump filter is not obstructed. Clean if necessary.