FAQ
Do not expose this device to overcooling or overheating conditions for a long
time. Otherwise, it will cause permanent damage.
• Why can't I wear the bracelet when I take a hot bath?
As the temperature of the bath water is high, it will generate water vapor, which
is characterized by a small molecule radius. In that state, it is easy to penetrate
through the space of the bracelet housing. When the temperature drops, it will
become water in a liquid state, which can cause a short circuit in the bracelet,
damaging the circuit board.
• Why does the bracelet not turn on or charge?
If you just purchased the bracelet and it does not turn on, it may be because
the battery is protected by a collision during transport. Plug the charging cable
to activate the bracelet.
If the bracelet cannot be turned on because the battery is too low or has not
been used for a long time, connect the USB cable and charge it for half an
hour before activating the bracelet.
