User Guide
52
Troubleshooting
General Problems
The display is blank
■
Tap the screen to make sure the RC9200/5200 is turned on.
■
Adjust the contrast dial on the left side.
■
Make sure the batteries are properly installed.
■
Install new batteries or recharge the battery pack using the
recharging dock.
The display is too light or too dark
■
Adjust the contrast dial on the left side.
The RC9200/5200 shuts itself off
■
This is a feature of the RC9200/5200 to save power. You can
change the length the RC9200/5200 stays on in the Settings
(see page 13).
Devices do not respond to commands from the RC9200/5200
■
Make sure the RC9200/5200 is in Use mode (see page 6).
■
Make sure the RC9200/5200
’
s sending eye is pointed towards
the device you
’
re operating.
■
Check if the Low Battery icon is flashing. If so, replace the batte-
ries or recharge the battery pack.
■
Check if the button you are trying to use is programmed proper-
ly (see page 18).
■
Check if your device understands these particular Marantz infra-
red codes. Re-add the device group with the correct model num-
ber (see page 36).
The RC9200/5200 beeps 4 times after inserting the batteries
■
Use Touch Screen Setup to update the RC9200/5200
’
s software
(Touch Screen Setup > Tools > Update).
Programming Problems
Buttons are not sending the correct commands
■
Check whether the button is programmed globally or per device
(see page 31).
Macros or Tab Style Jump buttons do not work
■
Make sure the RC9200/5200
’
s sending eye is pointed towards
the device the entire time the macro is being executed.