11
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
There’s no picture
or sound and even
the SX’s menus
can’t be seen
The HDMI/AV cable may be
disconnected.
Check the HDMI or AV cable connections between
the SX and your TV.
The input the Manhattan
SX is connected to may not
be selected on your TV.
Select the correct HDMI/AV input (see your TV’s
manual for guidance).
Your TV may not correctly
communicate the
resolutions it is capable
of and an incompatible
resolution may be selected.
• Turn the SX on and wait 30 seconds
• Press MENU
• Press & Hold ‘0’ for 5 seconds
• The SX will try each of the 3 HD resolutions for 15
seconds in this order: 1080p, 1080i and 720p
• Select ‘Confirm’ when you can see the picture
No signal found
during Install
Cable from the satellite
dish may be disconnected.
Check the cable connections between SX and dish.
Consult your installer if necessary.
Dish may be out of
alignment or pointing at
the wrong position.
Consult your installer to have the dish re-aligned.
Signal is from an SCR
distribution network.
Configure SCR settings when option displays during
signal check. Consult your installer.
Freesat satellite failure.
Check Freesat’s website at www.freesat.co.uk
Postcode not
accepted during
Install
Freesat broadcast error
Choose not to try again and the installation will
continue with the default channel line-up
No space in postcode
Make sure the space is entered in the postcode.
The TV picture is
not HD
You may be watching an
SD channel or using the AV
connection to your TV.
Connect the SX with an HDMI cable to an HD-Ready
TV and select an HD channel.
No information
for a channel in the
TV Guide
Information on the channel
not downloaded.
Wait for the Guide to download.
You are on a Non-Freesat
channel.
Select a Freesat channel.
Your remote
control does not
work
The SX is not turned on or
its front is obstructed.
Ensure the front of the receiver is not obstructed.
Remote batteries may
have run out of power
Replace batteries in the remote control.
Your SX switches
off after 3 hours
The SX is set to go to
standby by default after 3
hours without interaction.
Set Auto Standby to ‘Off’ in the System section of
Settings.
You can’t
remember the PIN
You’ve forgotten it or
someone has changed it.
Your PIN can be reset with the master PIN. Please
contact us.
Содержание SX
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