
22 ENGLISH
TROUBLESHOOTING
Before asking for repairs, conduct your own inspection first. If you find a problem that is not explained in the manual,
do not attempt to disassemble the machine. Instead, ask Makita Authorized Service Centers, always using Makita
replacement parts for repairs.
Symptom
Probable cause
Remedy
Not working
The battery cartridge is installed
improperly.
Install the battery cartridge as described in
this manual.
The battery cartridge is exhausted.
Charge the battery cartridge.
The handle is installed improperly.
Install the handle firmly as described in
this manual.
The brushroll does not rotate
The appliance is locked in upright position. Unlock the upright position of the
appliance.
The indicator of the brushroll error is
lighting.
Inspect that there is no entanglement
around the brushroll (body, cap and joint).
Weak suction power
The indicator of excess level of dust is
lighting.
Replace the filter bag.
If the filter bag is not full, unfold the filter
bag and shake it to clear the clogging.
If replacing the filter bag does not solve
the problem...
Clean or replace the HEPA filter.
Inspect that there is no debris clogged in
the hose and pipe.
Debris is entangled in the brushroll and the
rotating speed is declined.
Inspect that there is no entanglement
around the brushroll (body, cap, joint).
The height of the brushroll is too high from
the floor.
Lower the height of the brushroll.
The hair of the brushroll has become short. Replace the brushroll.
Lower the height of the brushroll.
The appliance is operating in low mode.
Change to the higher operating mode.
The brushroll is not installed.
Install the brushroll.
The pipe or the hose is installed
improperly.
Install the pipe or the hose firmly.
Loud driving noise
The appliance is operating in high mode.
Change to the lower operating mode.
Debris is entangled in the brushroll.
Inspect that there is no entanglement
around the brushroll (body, cap and joint).
The filter bag is filled with dust.
Replace the filter bag.
If replacing the filter bag does not solve
the problem...
Clean or replace the HEPA filter.
Inspect that there is no debris clogged in
the hose and pipe.
The indicator of excess level of dust blinks
after a little use
The filter bag is folded.
Unfold the entrance of the filter bag before
setting it.
Lamp does not light
The lamp setting is off.
During operation, press and hold the
battery check / lamp button to turn on the
lamp.
The caster wheel is hard to move
Debris is entangled in the caster wheel.
Clean the debris on the caster wheel.