19
Troubleshooting
Troubleshooting
Malfunction
Possible causes/measures
No power / function
Check that the radio is charging and use
when fully charged.
Ensure radio is switched on by holding
down the ON/OFF button.
No stations received
Please use the earphones provided as
these are your external aerial. These
should help to pick up DAB/DAB+, time
and date etc.
If you are using the earphones or
alternative aerial earphones, please move
location and try rescanning for available
stations.
No sound
Check whether unit is set to MUTE or not.
A station may not be tuned in. Do a
rescan of the DAB or FM mode and
ensure that you are in an area with good
signal.
Device not working
Perform a reset of the radio and try
rescanning for DAB and FM stations.
My radio is displaying “F/W
Update Mode”
If the radio is switched off and you press
the ‘Select’ button as you turn the radio
back on, the radio will go into this update
mode. To stop this update mode, insert
a pin into the ‘Reset’ port into the back
of the radio. This will remove this F/W
Update Mode screen.
