14
EN
Troubleshooting
Observation
Potential Cause/Solution
No sound
The station may not be tuned properly� Please perform a rescan
for available stations or manually scroll through available
stations�
Cannot preset stations
Ensure that you are pressing and holding down the Preset
button for 2-3 seconds to open Preset Store settings� Press, do
not hold down, to open Preset Recall�
FM: Static sound
DAB: Burbling/
intermittent cut-out
Signal reception is low� Adjust the aerial or move the unit to a
stronger signal location� Perform a rescan�
Re-scan stations and/or a factory reset�
Cannot locate DAB/DAB+
mode
FM mode is indicated by “FM” and the station frequency. DAB
mode does not display “DAB” on the screen. Instead, the first
available DAB station name will display�
Desired station not
found
Weak signal� Use the manual tune function and try rescanning
in a different area.
Display shows “No
Service”
There is no DAB coverage in your area, or poor reception�
Adjust the position of the aerial, or move the unit to a stronger
signal location�
Display is blank
This may occur if the broadcaster changes the label of a service
or removes a label while tuned� The radio will try to retune or
perform a scan�
Time and Date not
setting automatically
To automatically set the time and date, turn on the system and
switch to DAB radio�
Alternatively, you can edit these in radio settings�
Support
If you require further assistance with your new radio, please contact our
support team on the Majority website:
www�majority�co�uk/support