SAUNA WARRANTY REGISTRATION CARD
1. This sauna has a 7-Year Limited Warranty against defects in materials and workmanship from date of purchase. To receive the warranty,
the card below must be filled out completely and returned within thirty (30) days from date of purchase. This 7-Year Limited Warranty covers
the wood structure*. Heating elements and all electronics are covered by a 5-Year Limited Warranty. The radio/CD player (if included with
your sauna) is covered by a limited 1-Year Warranty. The light bulbs are covered for 90 days.
2. This product is intended to be utilized for
private, non-commercial use
. Blue Wave Products sauna must be used as directed in the
Product Operation Manual. Utilization of
non
-Blue Wave replacement parts or repairs which are not done by or under the direction of
Blue Wave Products, Inc. shall also void any warranties/guarantees, expressed or implied.
3. This warranty does
not
cover defects or damage due to improper installation, alteration, accident, installation of unauthorized
parts or any other event beyond the control of the Blue Wave Products. Defects or damage resulting from misuse, abuse or
negligence will void this warranty. This warranty does
not
cover scratching or damage that may result from normal usage.
4. Please notify Blue Wave Products in advance of any sauna warranty claim prior to shipping the sauna back. Contact our warranty
claim department at [email protected]. This warranty becomes valid at time of purchase and terminates either by
specified time frame listed above, owner transfer, or relocation.
5. This warranty is nontransferable and is expressly limited to the repair or replacement of the defective product. During the warranty
period, Blue Wave Products shall repair or replace defective parts at no cost to the purchaser. Shipping charges and insurance are
not
covered and are the responsibility of the purchaser. Labor charges and related expenses for removal, installation or replacement of
the product or components are
not
covered under this warranty.
6. If the warranty claim department determines that the item must be returned, it must be returned with freight prepaid and a receipt showing
date of purchase, purchase price, and the dealer from which the sauna was purchased.
No warranty claim will be honored without a receipt.
7. Warranty claims will only be resolved with the repair of the current product, or shipment of a replacement product or parts at the
sole discretion of Blue Wave Products. NO REFUNDS will be given.
10. Improper installation, misuse or damages resulting from acts of nature will render this warranty null and void.
11. This warranty is in lieu of all other warranties expressed or implied and no responsibility is assumed for future damage due to misuse.
This sauna is intended for
INDOOR USE ONLY
– outdoor installation of the sauna
WILL VOID THE WARRANTY.
Additional actions that will void
the warranty are: Use of lacquer or paints on any part of the sauna, placing sauna on non-approved surface, and outdoor applications.
*Surface cracks are NOT considered defects in material or workmanship, as they are normal characteristics of all wood. This includes
minor cracks due to wood expansion and contraction. Note: since the wood used in construction has been kiln dried, a certain amount
of expansion and contraction is expected in the wood within a sauna environment. Also, over time the sauna wood may darken or
change color tones. This color change is considered normal aging and is not covered under warranty.
To send in this warranty card:
Fill out below, detach and mail
to the following address:
BLUE WAVE PRODUCTS
1745 Wallace Ave. Suite B
St. Charles, IL 60174
SAUNA WARRANTY REGISTRATION FORM
Date Purchased: _____/_____/_____
Name: _____________________________________________________________________________________
Address: ___________________________________________________________________________________
City/State/Zip: ______________________________________________________________________________
Phone: ( ) ____________________________________ Email: ______________________________________
Purchased from: _____________________________________________________________________________
Item Number: ____________________________________ Purchase Price: _______________________________
Serial Number: ______________________________________________________________________________
To ensure product warranty, complete all information and mail this card within 30 days of purchase.
8. Blue Wave Products reserves the right to make substitutions to warranty claims if parts are unavailable or obsolete.
9. Blue Wave Products shall
not
be liable for loss of use of the product or other consequential or incidental costs, expenses or
damages incurred by the consumer of any other use. The user assumes all risk of injury resulting from the use of this product.
For further warranty information
or inquiries, please call 800-759-0977
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