MIEN2016/2018/2024/2026 Rack Mount Industrial Ethernet Switch
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3. Maintenance and Service
From the date of product shipment, Wuhan provides a five-year product
warranty. According to the product specifications of Wuhan Maiwe
Communication Co., Ltd., during the warranty period, if the product has any
malfunction or functional operation failure, Maiwe will repair or replace the
product for the user free of charge. However, the above commitment does not
cover damage caused by improper use, accidents, natural disasters, incorrect
operation or incorrect installation.
To ensure that consumers benefit from the products of Maiwe, help and
problem solving can be obtained through the following methods:
Internet Service
Call the technical support office
Product repair or replacement
3.1. INTERNET service
Through the technical support section of Maiwe website, you can get more
useful information and usage skills.
3.2. Technical support telephone service
Users who use the products of Wuhan Maiwe Communication Co., Ltd.
can call the technical support office of Maiwe. Maiwe has professional
technical engineers to answer your questions and help you in the first time to
solve the product or usage problems you encountered.
3.3. Product repair or replacement
For product maintenance, replacement or return, in accordance with the
processing procedures of Wuhan Maiwe Communication Co., Ltd., you should
first confirm with the technicians of Maiwe and then negotiate with the sales
staff to complete the repair, replacement or return of the product.
Appendix
Selection guide
100M fiber port single-mode/ multi-mode optional, connector SC/ST/FC
optional
Model
100M fiber port
10/100M copper port
MIEN2016
0
16
MIEN2024
0
24
MIEN2018-2S/M
2
16
MIEN2026-2S/M
2
24
