Printed in China
Designed in the U.S.
v1. 01/2022
Warranty Information
All product names, trademarks, and registered trademarks are property of their
respective owners. All company, product, and service names used in this document are for
identification purposes only. Use of these names, trademarks, and brands does not imply
endorsement.
90-Day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted by
Southern Telecom, Inc. to the original consumer purchaser against defects in materials and
workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal:
www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar model of
equal value if examination by the service center determines this product is defective.
Products received damaged as a result of shipping will require you to file a claim with the
carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper
installation or operation, lack of reasonable care, unauthorized modification including
software modifications such as the installation of custom firmware. This warranty is voided in
the event any unauthorized person opens, alters or repairs this product. All products being
returned to the authorized service center for repair must be suitably packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL APPLY.
DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS WARRANTY
PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY
PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON
DISTRIBUTOR. REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE -
AT DISTRIBUTOR’S SOLE DISCRETION - ARE THE EXCLUSIVE REMEDIES OF THE
CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE LIABLE FOR
ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES
(SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS,
DATA OR RECORDS) CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT.
EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING
THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED
THE PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY
SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO
PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages or allow limitations on warranties, so limitation or exclusions may not
apply to you. This warranty gives you specific legal rights, and you may have other rights that
vary from state to state or province to province. Contact your authorized retailer to determine
if another warranty applies.
