Section
1
Warranty
1.0 Warranty
All Magtech products are warranted against defects
in materials and workmanship for a period of no
less than one year from the date of shipment. The
level gage chamber and process connections are
guaranteed for the life of the tank or vessel to
which it is attached. Floats are guaranteed for two
years.
Magtech will repair or replace at its
discretion those products that fail to perform as
specified
, with the following exceptions:
1. Products repaired or modified by persons
that are not authorized by Magtech.
2. Products subjected to misuse, negligence or
accidents.
3. Products that are connected, installed, or
otherwise used in such a way not in strict
accordance with manufacturer’s
instructions.
This warranty is in lieu of any other warranty
expressed or implied by any party other than
Magtech. Repairs and/or replacements shall be at
the sole discretion of Magtech based on the terms
and conditions of this warranty. Defective products
shall be returned to the factory prepaid by the
buyer after obtaining a Return Authorization
Number from Magtech. All warranty repairs or
replacements will be performed at the factory in
Pearland, Texas. Surface return freight will be paid
by Magtech. Factory warranties do not include field
service. Field service warranty repairs will be at the
buyer’s expense. Consult Magtech for field service
rates.
Any modifications to terms and condition of this
warranty will not be binding unless made in writing
and signed by an authorized agent or official of
Magtech.
All Magtech gages and transmitters should
be unpacked and thoroughly inspected upon
receipt. Gages are shipped FOB factory and
are fully protected against damage or loss
during shipment. Any claims for parts
damaged during shipment should be
submitted within 15 days of receipt of goods
by customer.
We value your opinion and want to better
serve you. Please go our website:
www.isemagtech.com
and click the customer
feedback survey option (on the left side of the
screen). Some of the best suggestions for
improvement come from our valued
customers. Let us know how we are doing and
what we can do better to improve your
satisfaction with our product and service.
1
