9
TROUBLESHOOTING GUIDE
You can solve many common refrigerator problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before calling for
service.
PROBLEM
POSSIBLE CAUSE
Refrigerator does not operate.
Not plugged in.
The circuit breaker tripped or a blown fuse.
Compressor turns on and off frequently.
The room temperature is hotter than normal.
A large amount of food has been added to the
refrigerator.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The refrigerator does not have the correct
clearances.
The refrigerator has recently been disconnected
for a period of time. 4 hours are required for the
refrigerator to cool down completely.
Temperature inside the refrigerator is too warm.
Temperature control is set too warm. Turn the
control to a cooler setting and allow several hours
for the temperature to stabilize.
Door is kept open too long or is opened too
frequently. Warm air enters the refrigerator every
time the door is opened. Open the door less
often.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have
been stored recently. Wait until the refrigerator
has had a chance to reach its selected
temperature.
The refrigerator has recently been disconnected
for a period of time. 4 hours are required for the
refrigerator to cool down completely.
Temperature inside the refrigerator is too cold.
Temperature control is set too cold. Turn the
control to a warmer setting and allow several
hours for the temperature to stabilize.
Temperature of external refrigerator surface is
warm.
The exterior refrigerator walls can be as much as
30
ο
F warmer than room temperature. This is
normal while the compressor works to transfer
heat from inside the refrigerator cabinet.
Popping or cracking sound when compressor
comes on.
Metal parts undergo expansion and contraction,
as in hot water pipes. This is normal. Sound will
level off or disappear as refrigerator continues to
run.
Bubbling or gurgling sound, like water boiling.
Refrigerant (used to cool refrigerator) is
circulating throughout the system. This is normal.
Vibrations.
Check to assure that the refrigerator is on a level
surface.
Floor is uneven or weak. Refrigerator rocks on
the floor when it is moved slightly. Be sure floor
can adequately support refrigerator. Level the
refrigerator by putting wood or metal shims under
