18
Frequently Asked Questions (FAQs)
Do I need a MADRIX
®
PLEXUS and a MADRIX
®
KEY?
No. The MADRIX
®
software license for up to 1024 DMX channels data output
is already included and activated automatically when connected to MADRIX
®
.
The MADRIX
®
KEY is not necessary for operating MADRIX
®
PLEXUS. However,
you may connect both to your computer to use their output features together.
Is it possible to use more than one MADRIX
®
PLEXUS?
Yes. Multiple devices can be used together to control larger LED projects.
Can I upgrade the MADRIX
®
PLEXUS software license?
No. One PLEXUS includes the software license for 1024 DMX channels. But you
may simply connect more units to access more channels.
Can I use a mobile computer instead of a desktop computer?
Yes. Mobile computers, such as laptops/notebooks, may be used to run the
MADRIX
®
software. Please pay attention to the system requirements and the
power saving options of your operating system.
Can I use other software apart from MADRIX
®
to control lights?
No. The recommended software is MADRIX
®
.
Can I use this interface to control lasers, moving heads, or scanners?
No. The MADRIX
®
software is not designed for such an area of application.
What do the blinking LEDs on the device mean?
Please read the chapter ‘Description Of Status LED Codes’ in this quick start
guide on page 10.
Can I repair the MADRIX
®
PLEXUS myself?
No. Do not attempt any repairs. Any attempt will void your warranty!
Please contact your dealer or supplier if the device seems to be defective.
What can I do if my interface does not work anymore during the warranty
period?
Please contact your dealer or supplier.
