17
EN
Frequently Asked Questions (FAQs)
What do the blinking LEDs on the device mean?
Please read the chapter
'Description Of Status LED Codes'
(see p. 9).
How can I change the IP address of the device?
You can use the built-in web configuration tool (see p. 10).
The current IP address cannot be reached. What can I do?
You could perform a reset to factory default settings (see p. 7).
Does the device support RDM?
No. RDM is not supported by MADRIX
®
AURA.
Is it possible to use more than one MADRIX
®
AURA?
Yes. You can use MADRIX
®
AURA 2, 8, and 32 together in any combination.
Art-Net or Streaming ACN are recommended for large projects by connecting
multiple devices to a switch (1 GBit/s) via suitable components to create
a network or use the built-in daisy-chain support. Make sure to set up the
Master-Slave Synchronization (see p. 13).
Where can I find the latest firmware update?
The latest MADRIX
®
5 Software also includes the latest firmware (see p. 15).
Can I use other controllers to send data apart from MADRIX
®
5?
Yes. MADRIX
®
AURA is a standard network node for Art-Net and Streaming
ACN. You can receive data from other compatible software applications,
consoles, and controllers.
Do I need a MADRIX
®
AURA and a MADRIX
®
5 License on a MADRIX
®
KEY?
If you want to record from MADRIX
®
5, yes. The MADRIX
®
5 software license is
necessary and sold separately. Playback from the SD cards works without one.
Can I repair MADRIX
®
AURA myself?
No. Do not attempt any repairs. Any attempt will void your warranty (see p. 3)!
What can I do if my unit does not work anymore?
Please contact your dealer or supplier if the device seems to be defective.
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