QuadTemp and OctTemp
Product Maintenance
Battery Replacement
Materials:
3/32” HEX Driver (Allen Key) and Replacement Battery (U9VL-J)
- Remove the cover from the device by unscrewing the two screws.
- Remove the battery from its compartment and unsnap it from the connector.
- Snap the new battery into the terminals and verify it is secure.
- Replace the cover taking care not to pinch the wires. Screw the enclosure back together
securely.
Note: Be sure not to over tighten the screws or strip the threads.
Recalibration
The QuadTemp or OctTemp standard calibration is one point at 25 °C for the internal
temperature sensor and 0 mVs for the thermocouple channels.
RMA Instructions
To send a device back in to MadgeTech, follow the instructions below to create an RMA
(Return Merchandise Authorization) on the MadgeTech website:
1. Visit
www.madgetech.com
, under the
Services
tab select
RMA Process
.
2. When the web page opens, please sign in. If this is the first time, select
Click here to
register an account
and create one. Once signed in, click on the
Make New RMA
button and fill in all the blank fields.
3. Complete the applicable fields on the form including customer Billing and Shipping
information, even if they are the same. Please see the field explanation below for a more
detailed description about questions asked in the Device Information section.
4. When all of the fields are complete, click
Generate RMA
.
5. Print out the confirmation page that follows containing the RMA number and
MadgeTech’s address for shipping.
A Return Merchandise Authorization must be
accompanied by a copy of the RMA paperwork and shipping is prepaid by the
customer
. The RMA number should be clearly marked on the outside of the package.
6. Please ship the package via UPS, FedEx, TNT, or DHL to the address listed on the
confirmation page. USPS will not ship MadgeTech data loggers.
7. A notification email will be automatically sent when MadgeTech has received the RMA.
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