The intensity and amount of mist may vary, but this is not unusual and should not be considered
as a fault. Factors that may affect this include water type, humidity, temperature, air currents etc.
Problem
No Mist or
mist volume
significantly
reduced
Unit will not
switch on
Water is
leaking from
the product
Remote
Control not
working
Possible Cause
Power supply is not connected.
Water is lower than the water level
sensor.
Water is exceeding the max water
level line.
There may be a build-up of oil on the
ceramic disc.
Mist outlet is blocked.
There is insufficient water in the
reservoir.
The power cable may not be
connected properly.
The covers are not positioned
correctly.
The unit has been tipped or knocked
over.
The temperature is low or there is
high humidity.
The battery may have stopped
working.
Solution
Plug in the power adaptor and press the mist
button on the base.
Refill the tank with ordinary tap water. Take care
not to fill past the max water level line.
Carefully pour out excess water via the water
drain side.
Clean the ceramic disc with water and a clean
cloth.
Clean the mist outlet by thoroughly cleaning the
inside of the cover with clean water.
Ensure the ceramic cover is aligned correctly
and not blocking the mist.
Carefully fill the reservoir with water to the max
water level line. Do not overfill.
Disconnect the cable and try connecting
properly.
Remove the covers and replace correctly
allowing mist to release correctly.
Follow the accidental leakage instructions.
Under these conditions the mist can sometimes
condense into water droplets.
Please unscrew the battery section on back of
the remote and change the battery (screwdriver
not included).
TROUBLESHOOTING
F