12
Baby HUI
Bab
y
HUI
Supported DAW Platforms
As of this printing, the following systems support
Baby HUI MIDI mapping protocol as a controller. Be
aware that every version mentioned in this list is the
earliest possible version that supports Baby HUI.
Mac OS
Digidesign ProTools 4.1
MOTU Digital Performer 2.7
Steinberg Nuendo 1.5.3
Windows
Steinberg Nuendo 1.5.3
Mackie Soundscape32 3.1
Mackie Mixtreme 1.2
Please note that this list is an accounting of what
is available today. We are constantly pursuing other
DAW manufacturers to support Baby HUI, so make
sure you check any updates at www.mackie.com/
babyhui.
Note:
Baby HUI uses the HUI MIDI
Mapping, which means you need to select
“HUI” in the respective software’s console
or controller interface menu. You will not
see “Baby HUI,” so select “HUI” instead.
Troubleshooting
Having trouble getting things to “cooperate”?
Please review the following troubleshooting
questions to help narrow down the problem. If the
problem is related to setting up and using Baby HUI
with your DAW software, contact your software
manufacturer’s technical support.
If you are absolutely, positively sure it is a
hardware related problem, then go to the repair
section next for further information.
Power
• Our favorite question: Is the POWER switch on?
• Is the external power supply properly
connected to the back of Baby HUI?
• Is the external power supply connected to a
live AC outlet? You can check it with a tester
or lamp.
MIDI
Baby HUI is a MIDI device. It must be able to
send and receive MIDI data to work with your DAW.
MIDI configuration software such as OMS (Open
Music System) and FMS (FreeMIDI System) are
commonly used to facilitate use of third party
controllers such as Baby HUI. Therefore, it’s
important to make sure that Baby HUI is defined as
a controller device in your OMS or FMS software,
and also as a controller in the DAW environment.
First, answer the following OMS/FMS-related
questions before pressing the
PANIC
button (not
included on Baby HUI):
• Is AppleTalk off? The computer uses
AppleTalk to operate through its printer port;
AppleTalk can block MIDI transmission.
• Does OMS/FMS “see” the MIDI interface?
• Is the interface speed set the same in both the
OMS/FMS setup and the hardware interface?
MIDI won’t transfer information if the interface
is set to one speed and the software is set to
another.
• If you have multiple setups, is the setup
document being used the most current one (or
recommended)?
• Are the MIDI instruments connected to the
appropriate port?
• Are all MIDI connections made properly? (See
page 11 for a typical connection diagram.)
• Are your MIDI cables OK?
Many MIDI interface boxes provide indicators to
let you know when MIDI data is being sent and
received. Touch one of Baby HUI’s faders and move
it a little. Does the MIDI interface “receive” indicator
light? If it doesn’t, check or replace the MIDI cable
between Baby HUI’s MIDI OUT jack and the MIDI
interface’s IN jack.
Now move one of the faders in the DAW software.
Does the MIDI interface “transmit” indicator light?
If not, check or replace the MIDI cable between the
computer and the MIDI interface “To Computer”
connector.
• Is the device information configured properly?
• Is the correct MIDI channel defined to the proper
MIDI port? (Baby HUI operates on MIDI channel 1.)
• Is your MIDI interface working properly? Is it
connected to the correct port on your
computer?
• Ummm, is the MIDI interface turned on?
Service
Service for Baby HUIs bought and residing in the
United States is available only at Mackie Designs.
Baby HUI owners outside the U.S. should consult
their local Mackie dealer or distributor for service.
Now then, please follow these instructions:
1. Review the preceeding Troubleshooting
section. Assuming you’ve done so, and used up
your voluminous reserves of common sense…
2. Have your Baby HUI serial number ready —
hopefully you copied it down in the front of
this manual (page 3).
