14 Warranty
M-AUDIO warrants this product, under normal use, to be free of defects in materials and
workmanship for a period of One (1) Year from date of purchase, so long as: the product
is owned by the original purchaser, with proof of purchase from an authorized M-AUDIO
dealer and, the product has been registered to the original purchaser, the purchaser
having returned to M-AUDIO the completed product warranty card. This warranty
explicitly excludes power supplies and included cables which may become defective as
a result of normal wear and tear.
In the event that M-AUDIO receives, from an original purchaser and within the warranty
coverage period, written notice of defects in materials or workmanship, M-AUDIO will
either replace the product, repair the product, or refund the purchase price at its option.
In the event repair is required, shipment to and from M-AUDIO and possible nominal
handling charges shall be borne by the purchaser. In the event that repair is required, a
Return Authorization number must be obtained from M-AUDIO. After this number is
obtained, the unit should be shipped back to M-AUDIO in a protective package with a
description of the problem and the Return Authorization clearly written on the package.
In the event that M-AUDIO determines that the product requires repair because of user
misuse or regular wear, it will assess a fair repair or replacement fee. The customer will
have the option to pay this fee and have the unit repaired and returned, or not pay this
fee and have the unit returned un-repaired.
The remedy for breach of this limited warranty shall not include any other damages.
M-AUDIO will not be liable for consequential, special, indirect, or similar damages or
claims including loss of profit or any other commercial damage, even if its agents have
been advised of the possibility of such damages, and in no event will M-AUDIO's liability
for any damages to the purchaser or any other person exceed the price paid for the
product, regardless of any form of the claim. M-AUDIO specifically disclaims all other
warranties, expressed or implied. Specifically, M-AUDIO makes no warranty that the
product is fit for any particular purpose.
This warranty shall be construed, interpreted, and governed by the laws of the state of
California. If any provision of this warranty is found void, invalid or unenforceable, it will
not affect the validity of the balance of the warranty, which shall remain valid and
enforceable according to its terms. In the event any remedy hereunder is determined to
have failed of its essential purpose, all limitations of liability and exclusion of damages
set forth herein shall remain in full force and effect.
IMPORTANT:
It has come to our attention that problems have been reported with several types of
IEEE1394 (“FireWire”) devices, including M-Audio FireWire devices. These problems
occur when using a 6-pin
bus-powered connection
when plugging and unplugging
external FireWire devices,
when both the computer and external device are powered
on.
This is commonly referred to as “hotplugging”. In some cases the FireWire port on
the host computer system is rendered permanently inoperable. In other cases the
external FireWire device is rendered permanently inoperable. M-Audio does not want
