4
5
With correct washers in place,
tighten COUPLING NUT 1/4 turn
beyond hand tight.
DO NOT OVER TIGHTEN
When cleaning your toilet, wash it with mild, soapy water and
then rinse thoroughly with clean water and dry it with a soft
cloth. Avoid detergents, disinfectants, or cleaning products in
aerosol cans. DO NOT use abrasive scouring powder or
abrasive pads on your toilet seat. Some bathroom
chemicals and cosmetic may damage the seat’s finish.
CAUTION:
Do not use in-tank cleaners.
Products containing chlorine (calcium hydrochloride)
can seriously damage fittings in the tank.
This damage can cause leakage and property damage.
Care and Cleaning Guide
6
Shut Off Valve Location Guide
SYMPTOM
PROBABLE CAUSE
SOLUTION
Does not flush
A. Water supply valve is closed
B. Water supply is blocked
A. Open valve and allow water to fill the tank
B. Shut off/ disconnect water supply then inspect all
gaskets and washers.
Reassemble
Poor flushing
A. Tank water level is too low
B. Trap way is partially clogged
C. Supply valve is not fully open
D. Water pressure is too low
E. Bowl water level is too low
A. Adjust water tank level
B. Unclog trap way and remove obstruction with a
plunger. Consult a plumber if necessary
C. Check and open water supply shut off valve
D. Normal water pressure must be at least 20 psi
E. Check the refill tube if it is
connected to fill valve and properly
inserted into tank overflow
Long or noisy tank refill
A. Clogged fill valve or supply line
A. Clean valve seat and/or seat
washer or replace water line
assembly
Fill valve continous to run
allowing water to fill the tank
until it leaks into the
overflow tube
A. Worn out seat washer
B. Water level is set above overflow level
C. Water leaking passed rubber disc
D. Clogged seat or seat washer
A. Replace seat washer
B. Lower the water level for the water tank
C. Replace rubber disc
D. Clean valve seat and/or replace pipe piston and/or
water assembly
TROUBLESHOOTING GUIDE
2 Piece Toilet
TOILETTE DEUX PIÈCES
Installation Instructions, Care and Maintenance
VITREOUS CHINA
SIDE VIEW
FRONT VIEW
