R
Lutron Electronics Co., Inc.
Made and printed in U.S.A.
P/N 040-361 Rev. A 04.21.10
Internet:
www.lutron.com/stanza
e-mail:
Technical support:
USA, Canada, Caribbean: 1.800.523.9466
Mexico: +1.888.235.2910
Central/South America: +1.610.282.6701
Warranty:
1-year limited warranty standard. 2-year parts and labor warranty, with 8-year pro-rated parts
replacement on systems that include factory startup.
For complete warranty details, see the Start-Up/Warranty document provided with your
Stanza
system
specification submittal information.
Lutron and the sunburst logo are registered trademarks and Stanza is a trademark of Lutron Electronics
Co., Inc. © 2010 Lutron Electronics Co., Inc.
Mounting Clip
Device Operation
USB Mini-B Female Connector
LED
Off during normal operation
(unless TX / RX monitoring
is enabled).
Flashes Orange during
programming mode.
Button
Used during device programming
for association to
Stanza
system.
Troubleshooting
Symptom
Cause and Action
Device does not address to system.
Device not powered
• Connecting equipment is not powered
• USB port on connecting equipment not powered
Device out of RF range
• Ensure device is within 30 ft (9 m) of Stanza
TM
device configured as a repeater
Device is programmed to another system
• Contact Lutron Technical Support for details on how to factory default the device
COM port cannot be established with
device
Device not powered
• Connecting equipment is not powered
• USB port on connecting equipment not powered
Virtual COM port is set up incorrectly
• See the Lutron Integration Protocol guide for proper COM port settings
Device does not respond to integration
commands
Virtual COM port is set up incorrectly
• See the Lutron Integration Protocol guide for proper COM port settings
Device is not programmed to system
• Ensure device was addressed to an existing
Stanza
system
Incorrect integration commands
• Ensure that the proper commands and integration IDs are being used
Stanza
TM
system devices do not respond
to issued integration commands
Device out of RF range
• Ensure device is within 30 ft (9 m) of
Stanza
device configured as a repeater
Incorrect integration commands
• Ensure that the proper commands and integration IDs are being used
Device does not monitor system changes
Virtual COM port is set up incorrectly
• See the Lutron Integration Protocol guide for proper COM port settings
Device is not programmed to system
• Ensure device was addressed to an existing
Stanza
system
Device out of RF range
• Ensure device is within 30 ft (9 m) of
Stanza
device configured as a repeater
Monitoring disabled
• See the Lutron Integration Protocol guide for disabling/enabling monitoring
