11
Say Goodbye to Ugly Products
Problem
Possible Cause(s)
Possible Solution
Water does not
flow out from
the water
separator
pipes.
The openings in the water
separator pipes may be
blocked.
Use a pin to price each pipe
opening until water can easily
flow through.
There is no
water in the
unit, but the
“ADD WATER”
indicator light
is not on.
The water in the tank may
have impurities.
The wall of the lower tank
located underneath the ice
basked is dirty.
Use normal drinking or tap
water in the unit.
Clean this water tank.
The ice cubes
being produced
are thin and
break easily.
The ambient temperature is
too high.
Turn off the unit first and
press/hold the “ON/OFF”
button for more than 5
seconds to turn on the unit
again. This will lengthen each
ice making cycle and make
thicker ice cubes.
The ice making
cycle is starting
but no ice is
being made.
a.
The ambient temperature
or the water temperature
in the inner tank is too
high.
b.
The refrigerant is leaking.
c.
The pipe in the cooling
system is blocked.
a.
Move the ice maker to an
area with an ambient
temperature under 90°F
and pour cooler water
into the tank.
b.
Consult a technician.
c.
Consult a technician.
