13
Say Goodbye to Ugly Products
T
ECHNICAL
S
UPPORT
Luma Comfort is committed to providing a premier service experience. If you
are experiencing any technical issues with your product related to either setup
or operation, please contact our product support team at 1-866-737-6390 or
[email protected].
P
RODUCT
S
PECIFICATIONS
Model:
HCW10B
Product Dimensions:
9.8” x 5.6” x 9.9”
Product Weight:
5.1 pounds
Voltage:
120V
Wattage:
105W
Mist Type:
Cool and warm mist
Tank Size:
7.3 pints
Mist Settings:
3
Noise Level (dB):
40dB
Warranty:
1 year manufacturer’s warranty
T
ROUBLESHOOTING
Problem
Possible Cause(s)
Possible Solution
Low water
alarm/indicator
is on, but
there’s still
water in the
tank.
The air intake vent is blocked.
Place the humidifier on a hard,
flat surface, and make sure the
vent on the bottom of the unit
is clear of obstruction.
An odor is
coming from
the humidifier.
There is a buildup of minerals
or bacteria inside the unit, or
there is leftover residue from
the manufacturing process.
Clean the unit according to the
instructions above.
There is a
pink/orange
buildup in the
water tank.
There is build up of common
airborne bacteria inside the
tank.
Clean the tank with a
disinfectant. Clean the water
tank regularly and change
water on a daily basis to avoid
future buildup.
