PREMIUM
ADJUSTABLE BASE
OWNER'S MANUAL
19
18
PROBLEM
POSSIBLE SOLUTION
No features of the base will activate.
Ensure the remote is paired correctly with the
base
(see page 15)
.
Unplug the power cord, wait 30 seconds and
plug back in to reset electric components.
The surge protection or the electrical outlet
may be defective. Test the outlet by plugging
in another working appliance.
Head or foot section will elevate, but will
not return to the flat position.
Bed mechanism may be obstructed.
Elevate bed and check for obstruction.
Remove obstruction.
Head section may be too close to the wall.
Head and Foot lift function has minor
interference during operation.
Check batteries in wireless remote control.
Replace with three new AAA batteries
if necessary.
Make sure that you are following the duty
cycle of the motors (do not operate more
than two minutes over an 18 minute period.
Wireless remote may be experiencing
common radio frequency interference from
other radio transmitting devices. Wait several
seconds and try pressing appropriate button
again. See FCC Compliance Statement
(page 5)
.
Base has lost power and will not lower.
Refer to remote lock guide (see page 12).
Troubleshooting
Warranty Information
The foregoing warranty shall be exclusive and in lieu of any other warranty, express or implied, including warranties of merchant-
ability and fitness for a particular purpose and all other warranties otherwise arising by operation of law, course of dealing, custom,
trade, or otherwise. LUCID
®
shall not be liable for any consequential damages or losses arising from the purchase, installation and/
or use of this product.
WHAT IS COVERED
This warranty covers any defects in materials or
workmanship under the conditions and exceptions
stated below.
HOW LONG COVERAGE LASTS
This warranty runs for up to ten (10) years from
the date of purchase, according to the tiers set
forth below.
WHAT LUCID
®
WILL DO
Lucid
®
is the administrator of the warranty for the
adjustable base.
YEARS 1-3:
Warranty covers defects in the workmanship or
materials for a period of three (3) years from the
date of purchase. Lucid
®
will send replacement
parts for any defective part to the purchaser,
and Lucid
®
will pay all authorized labor and
transportation costs associated with the repair or
replacement of any parts.
YEARS 4-10:
During the years four (4) through ten (10) from the
date of purchase, Lucid
®
will offer replacement
parts for any defective mechanical part. Purchaser
shall pay 1/7
th
of the replacement cost of the
defective part multiplied by the number of years
since three (3) years after the warranty commence-
ment date and Lucid
®
shall bear the remainder of
the cost of the replacement part. The purchaser
shall bear all labor and shipping costs associated
with repair or replacement of the defective part(s).
An exception to this is the metal frame, which
is covered in full for the duration of the 10-year
warranty.
HOW TO GET SERVICE
E-mail “[email protected]” to submit
your warranty claim. Please keep your receipt so
that we may process your warranty request.
HOW STATE LAW APPLIES
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state.
WARRANTY LIMITATIONS
This warranty excludes commercial use.
Purchaser must follow troubleshooting procedures
as set forth by the manufacturer or its agents
before warranty coverage may be granted.
At the sole discretion and direction of the
manufacturer, parts demonstrated to be defective
must be returned. The manufacturer will arrange
all return shipping.
Warranty is void if purchased or transported
outside the USA.
10-YEAR LIMITED WARRANTY
