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Sample SMDR Call Report

DAY

C FRI
C FRI
C FRI
C FRI

†C FRI

C FRI
C FRI
C FRI
C FRI

APPROX.

CALLED

TIME

NUMBER

DURATION

LINE

11:03

6847

11:02

5559876

11:04

9P5557654

11:04

IN*

11:30
11:33

5551234

11:31

11:34

11:31

5559876#12378945?

00:00:37

00:02:28

00:26:01

00:26:03

00:01:13

00:00:57

00:03:26

00:00:43

00:02:55

STN.

21
10
40
13

22
23

ACCOUNT CODE

#32165*753#

† This is an example of a record of a call placed with a device plugged into an LA jack.

No called number is available for this type of call.

KEY:

C-Call Record
IN-Incoming Call

✱

- Digits dialed on an incoming call

? - more than 16 digits entered
P-Pause

28 Administration Manual

Содержание SPIRIT 2448

Страница 1: ...Lucent Technologies Bell Labs Innovations SPIRIT Communications System Model 2448 Administration Manual 999 500 235 105772644 Issue 5 June 1989 ...

Страница 2: ...ies and acts of God other than power surges This limited warranty applies only to a SPIRIT system purchased directly from AT T or purchased directly from an Authorized AT T Dealer This limited warranty does not apply to SPIRIT systems purchased or operated outside the United States You may be required to provide AT T with proof of purchase before AT T will perform any warranty repair or provide an...

Страница 3: ...37 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Lucent Technologies assumes no responsibility for any errors Changes or corrections to the information contained in this document may be incorporated into future re issues Intellectual property related to this product including trademarks and registered to ...

Страница 4: ...ted Lines for computer modems answer record machines and for use during power failures NETWORK INTERFACE JACKS Incoming Telephone Lines LOUDSPEAKER PAGING SYSTEM optional TELEPHONES STATIONS OR INTERCOM EXTENSIONS Both 6 button and 24 button telephones or intercom extensions may be used with the system Telephones are installed in groups of up to 8 per group Station 10 which is used for customizati...

Страница 5: ...t efficiently for your company The numbers do not have to be consecutive for instance you may have intercom extensions 10 through 15 18 through 22 and 28 through 33 in your system depending on the telephone capacity of your system Administration Overlay LINE NUMBERS Line number the button represents during Iine by line customization ENTER ADMIN Used to choose another kind of customization COPY TO ...

Страница 6: ...stem Customization 1 System customization describes how to make changes that are system wide Telephone Customization 2 Telephone customization describes how to make different telephones work in different ways System SpeedCall 3 SpeedCall a number memory is an important timesaver for your users There are two kinds of SpeedCall numbers Personal and System Personal numbers are stored by the individua...

Страница 7: ...ephones that have been customized as Toll Restricted Possible settings are 1 Required and 1 Not Required Installed setting is 1 Required HELD CALL REMINDER The system can remind a user that a call is on hold You can set the number of minutes it will wait before providing the reminder Possible settings are Zero for no reminder One Two Three and Four Minutes Installed setting is One Minute LINE TYPE...

Страница 8: ...l Permission The user may place and answer calls on that line Installed setting Answer Only Permission The user may answer calls or retrieve held calls on that line AUTOMATIC LINE SELECTION This feature provides the dial tone when you pick up the receiver without having to first select a line by pressing a line button The SPIRIT system has been factory set to assign Line 2 as the first choice for ...

Страница 9: ...able reporting of incoming calls Installed setting is Enabled Print Customization Information instructions begin on page 27 If you have a printer personal computer with appropriate software or specialized hardware installed at the SMDR jack you can list all customizing information including the System SpeedCall directory How to Use the System Planner and the Customization Chart A System Planner is...

Страница 10: ...ay Only 4 Always On Line 22 Line 23 Line 24 Line 19 Line 20 Line 21 Line 16 Line 17 Line 18 Line 13 Line 14 Line 15 Line 10 Line 11 Line 12 Line 07 Line 08 Line 09 Line 04 Line 05 Line 06 Line 01 Line 02 Line 03 DIAL TYPE 1 Touch Tone 2 Dial Pulse CALL REPORT DAY OF WEEK Enter digit 1 7 1 is Sunday Installed setting TIME OF DAY Enter 4 digit time 24 hour format Installed setting 99 99 REPORTED CAL...

Страница 11: ...4 Line 15 Line 16 Line 17 Line 18 Line 19 Line 20 Line 21 Line 22 Line 23 Line 24 Installed Setting The system assigns the lines to buttons in numerical order starting with the lowest numbered line on the lower left button and proceeding left to right Using the Line Button Assignments above write on the button chart at the right the lines you have assigned to the telephone s Line Button 22 Line Bu...

Страница 12: ...line button s LINE TYPE 13 14 15 Press FEATURE Dial 1 Not Eligible 2 Eligible Dial 4 10 11 12 Press line button s 1 Unavailable 7 8 9 Dial 2 Outside LINE RINGING OPTIONS 3 PBX Centrex Press FEATURE Dial 4 Press line button s 4 5 6 PBX CENTREX LINE ACCESS CODES 1 2 3 1 No Ring 2 Normal Ring 3 Abbreviated Ring 4 Delayed Ring Press FEATURE Dial Dial 5 ENTER ADMIN COPY TO DROP To enter a code Dial cod...

Страница 13: ...s FEATURE Dial 3 Enter digit 1 9 1 is 10 seconds Installed Setting 3 30 sec Press MEMORY Enter two digit code of number you want erased Listen for confirmation tone PRINT CALL REPORT INFORMATION Repeat these three steps for each telephone number to be erased INCOMING CALL REPORT Press FEATURE Dial 4 Press FEATURE Dial 4 Dial 1 2 Disabled Enabled CANCEL PRINTING Press FEATURE Dial Guide to Customiz...

Страница 14: ... for instance you have 18 lines and 30 telephones in your SPIRIT system now but plan to expand to 24 lines and 40 telephones in the future you may customize the unequipped lines and extensions now For proper operation of AUTOMATIC LINE SELECTION you should customize LINE TYPE as Unavailable for the unequipped lines Confirmation and Error Tones Throughout this manual you are told that you will rece...

Страница 15: ...zing choices at the top The chart also shows what customizable features are reached through each choice Using the chart as a guide make the appropriate choice Dial 0 to reset the system All telephones except set 10 must be idle If a telephone other than set 10 is in use you will hear a busy tone and the system will not reset Dial 1 to do System Customization Dial 2 to do Telephone Customization Di...

Страница 16: ...t System SpeedCall numbers and call report day and time will be returned to installed settings Lines 1 through 12 again will be assigned to buttons 1 through 12 on all telephones If any telephones were customized so that some of those buttons were multi purpose and those buttons were programmed by the users one touch access to Personal SpeedCall numbers and all other user programming for those but...

Страница 17: ...e that is not changed on a line by line basis the Line 1 indicator light will show the current status of the Line 22 Line 19 Line 16 Line 13 Line 10 Line 07 Line 04 Line 01 Line 23 Line 20 Line 17 Line 14 Line 11 Line 08 Line 05 Line 02 Line 24 Line 21 Line 18 Line 15 Line 12 Line 09 Line 06 Line 03 feature When you are customizing a feature that is changed Button Assignments on a line by line bas...

Страница 18: ... after One Two Three and Four Minutes The installed setting is One Minute LINE TYPE Press FEATURE Dial 4 Each line indicator light will show the current status for that line Line assignments are labeled on the Administration Overlay and shown in the table on page 15 If a light is ON the line is set as an Outside Line If a light is OFF the line is set as an Unavailable Line that is not part of your...

Страница 19: ... labeled on the system administration overlay and shown in the table on page 15 To make changes press the line button s for the line s on which you want to make a particular change and dial one of the digits from the table below You may press more than one line button to make the change on more than one line If you enter a digit without first pressing a line button you will hear the error tone DIA...

Страница 20: ...CE on the lobby telephone to Toll Restricted leaving the other telephones Unrestricted After customizing a feature you may do any of the following press the FEATURE button to customize another feature press the STATION button to customize another telephone press the ENTER ADMIN button to go back to STEP 5 on page 13 press the COPY TO button to copy the customization of this telephone to another te...

Страница 21: ... 12 in Group 61 The customization for all telephones in Group 63 matches the settings for telephones 14 and 15 in Group 61 PROCEDURE Customize set 12 Copy customization of set 12 to Group 62 using the COPY TO GROUP feature Customize set 13 Customize set 14 Copy the customization of set 14 to set 15 using the COPY TO TELEPHONE feature Copy the customization of set 14 to Group 63 using the COPY TO G...

Страница 22: ...ermine the number of lines to remove subtract the number of lines you have from 12 If more than 6 lines are assigned to an intercom extension number only the first 6 lines will appear on buttons if a 6 button set is installed at that position As the administrator of the system you assign what lines will appear on a telephone The system automatically assigns the line to a button It is important tha...

Страница 23: ...r light will show the current ringing option for that line Line assignments are labeled on the system administration overlay and shown in the table on page 15 To change the option for individual line s on that telephone press the line button s and dial a digit from the table below You may press more than one line button to make the change on more than one line If you enter a digit without first pr...

Страница 24: ...lephone being copied to must not be busy All of the telephone customization settings for the set being customized will be copied to the specified telephone set and you will hear a confirmation tone The COPY TO light indicator will go off To do another copy repeat the process To cancel a copy press the COPY TO button again without dialing the intercom extension number Copy To Group The groups withi...

Страница 25: ...ld be entered as unrestricted numbers Unrestricted numbers are stored with codes 30 79 The OUTSIDE SERVICE restrictions you may have assigned to each telephone apply to numbers stored with codes 80 99 which are restricted SpeedCall numbers The number 911 can be dialed from any telephone that has at least one line with full line use permission and need not be entered as a SpeedCall number In summar...

Страница 26: ... in use for another number the new number will be stored over the old number and the old number will be lost If you enter an invalid code a code other than 30 99 you will hear the error tone see page 12 for instructions on how to recognize the error tone This means you will have to start over again at A entering the telephone number When you have successfully stored a number in the System SpeedCal...

Страница 27: ...pecific client Account codes for Call Report purposes may be up to 16 digits long The user must program a multi purpose button as an account code entry button see User Manual If the user presses the programmed button enters the account code and then presses the programmed button again the account code will be included as part of the Call Record Customizing SMDR Call Report You must enter the day o...

Страница 28: ...ED CALL DURATION Press FEATURE Dial 3 Line indicator lights will be OFF Enter a digit from 1 to 9 to indicate the minimum length of call to be reported If a 1 is entered the system will report any call longer than 10 seconds If a 2 is entered the system will wait for 20 seconds before reporting the call and so on Maximum entry is 9 for ninety seconds You will hear a confirmation tone after enterin...

Страница 29: ...t customization information CANCEL PRINTER Press FEATURE Dial Use this procedure to cancel the current activity and resume sending call records After you request a printing activity you may exit customization and the printing will continue You should not however continue with other customization procedures while customization information is still being printed NOTE During the printing of customiza...

Страница 30: ...78945 00 00 37 08 00 02 28 04 00 26 01 24 00 26 03 08 00 01 13 05 00 00 57 24 00 03 26 08 00 00 43 20 00 02 55 12 STN 21 10 40 13 22 23 40 ACCOUNT CODE 32165 753 This is an example of a record of a call placed with a device plugged into an LA jack No called number is available for this type of call KEY C Call Record IN Incoming Call Digits dialed on an incoming call more than 16 digits entered P P...

Страница 31: ... 2 2 2 4 4 2 2 2 3 2 2 1 2 2 2 2 NIGHT RINGING 1 OUTSIDE SERVICE 2 LINE BUTTON ASSMT 1 1 1 1 1 1 1 1 2 1 1 1 1 2 2 1 1 2 2 2 1 1 1 1 LINE PERMISSION 2 2 2 2 2 2 1 1 2 1 1 1 1 2 3 1 1 2 2 2 2 2 2 2 AUTO LINE SELECT 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 2 2 2 2 LINE RINGING 1 1 1 1 1 1 2 2 2 2 2 2 2 3 4 2 2 1 1 1 2 2 2 2 NIGHT RINGING 2 OUTSIDE SERVICE 3 UNRESTRICTED Settings are reported for each...

Страница 32: ...ntify the new positions Linda is still intercom extension number 14 and Bob is still intercom extension number 15 and they retain their individual customization and personal SpeedCall memories You may need to change a person s group assignment Since group assignments are determined by SPIRIT intercom extension number assignments the person will need a new intercom extension number Be sure the cord...

Страница 33: ...ailure situations The controller and expansion unit have a line card for every four incoming lines in the system There is one LA jack for every line card installed in your controller or expansion unit Each LA jack uses the same incoming line as the lowest numbered line on the card When the LA jack on a line card is being used that is the device plugged into that jack is offhook and is actually bei...

Страница 34: ...n the code sequence 8 plus the line number desired for dialing an outside number on a line not assigned to a line button You may if you want include the telephone number if you want to use this feature for a specific outgoing call only INTERCOM Indicator Lights The indicator lights next to the INTERCOM buttons show what is happening on intercom calls or outside calls on the INTERCOM button at that...

Страница 35: ...tercept tone continuous error tone will result if the user attempts to forward calls to an intercom extension that is not plugged in Calls may not be forwarded to an attendant adjunct An intercept tone will result if such an attempt is made Calls may be forwarded to telephones from which calls are already forwarded but the calls will not be forwarded again For example if intercom extension 12 is f...

Страница 36: ...ople are not accidentally using Exclusive Hold by pressing the Hold button twice Sometimes a finger bounces a little without the person s realizing it People complain that there are buttons on their sets that are not line buttons that they cannot program Make sure that line Button Assignments are customized correctly Since the default setting is 12 line buttons on 24 button sets even if your telep...

Страница 37: ...e Unrestricted 65 30 66 31 67 32 68 33 69 34 70 35 71 36 72 37 73 38 74 39 75 40 76 41 77 42 78 43 79 44 Restricted 45 80 46 81 47 82 48 83 49 84 50 85 51 86 52 87 53 88 54 89 55 90 56 91 57 92 58 93 59 94 60 95 61 96 62 97 63 98 64 99 Administration Manual 35 ...

Страница 38: ...61 14 61 15 61 16 61 17 61 18 62 19 62 20 62 21 62 22 62 23 62 24 62 25 62 26 63 27 63 28 63 29 63 30 63 31 63 32 63 33 63 34 64 35 64 36 64 37 64 38 64 39 64 40 64 41 64 42 65 43 65 44 65 45 65 46 65 47 65 48 65 49 65 50 66 51 66 52 66 53 66 54 66 55 66 56 66 57 66 36 Administration Manual ...

Страница 39: ... of the system 2 PBX line access codes 5 8 10 17 Permission answer only 6 full 6 no 6 Power failures 31 Privacy 5 8 10 16 Programmed ring 6 9 10 21 R Recall button Remove line 10 20 Reported call duration 7 8 11 26 Reset system 4 14 Restricted SpeedCall numbers 23 Ring abbreviated 6 9 10 21 customized 6 9 10 21 delayed 6 9 10 21 normal 6 9 10 21 programmed 6 9 10 21 night 6 9 10 21 no 6 9 10 21 S ...

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