Lucent Technologies INDeX 20AT, Руководство пользователя

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Page 18 - Transfer, Park & Hold Calls
INDeX 20AT Telephone User's Guide 38DHB0002UKDU - Issue 1 February 2000
Transfer, Park & Hold Calls
Using Transfer, Park & Hold
After answering a call, you can hold it or transfer it. You
can also make an enquiry call and then switch between
calls. You can hold a call (where only you can retrieve it) or
park the call (where other extensions can retrieve it).
Remember that calls transferred to an extension with
diverts set, follow those diverts just like normal calls.
Transferring Calls
You can transfer a call to an extension that is ringing or
giving busy tone. If the call waits unanswered for too long it
may recall to your extension.
To make an unannounced transfer:
1. Dial RECALL to hold your current call. Do not replace
the handset as this parks the call (see page 19).
2. Dial the extension to which you want to transfer the call.
3. Replace the handset (you can do this even if you hear
ringing or busy tone).
To make an announced transfer:
1. Dial RECALL to hold your current call. Do not replace
the handset as this parks the call (see page 19).
2. Dial the extension to which you want to transfer the call.
3. If unanswered, dial RECALL to retrieve the held call.
4. If answered, ask if they wish to accept the transfer.
5. If okay to transfer the call, replace the handset.
6. If not okay to transfer the caller, dial RECALL to retrieve
the held call.